First off, thanks to everyone on here for posting all your ebay guides.. They have been really helpful and I am already on a good track...But, that's beside the point.. So, I used the amazon to ebay trick and made a small profit..The customer immediately contacted me and told me it was the wrong color.. I offered a refund and they told me only if I paid for the shipping.. I then offered to send them a label or have usps pick it up, so they tell me they dont have a printer...But now the more they talk to me, they more i think they are just having buyer's remorse.. Granted, it was a cheap item, but now their story is it was a gift and their son didn't like it and "please include *item* that it was supposed to come with"... But everything was included.......So,once again, I told them USPS can come by to pick it up.. They responded with "could you just send *different item* instead?"....Granted, in the picture it was a different color, but that was a mistake on my end (really it was amazon) that I have already fixed. Now, my question is. How do I handle this? Just refund the money? I can see that this person is not wanting to return this item. This was the last message i recieved: But, They received everything as described in the posting.. Granted it was a different color.. But really IMO, they got a better color ANYWAYS... So, what should I do?