gimme4free
Elite Member
- Oct 22, 2008
- 1,935
- 1,988
Transcript of Live Chat with One.com:
I did have a big smile on my face while going through a big list of domains to transfer out lol!
Peter: Thank you for using One.com 24/7 Interactive Online Support. My name is Peter. How may I assist you?
Peter: hi
you: Hi, could I change the named servers on my domain to my own hosting which has the features that I need but keeping the domain with yourself
Peter: well that will not be possible
Peter: since you need to use our nameservers
Peter: to get the hosting
you: I have got a hosting package with hostgator for unlimited domains because I wanted the PERL feature so I have got hosting, I am not worried about the rest of the time of hosting with yourselves, it was just the domain name as it costs me no extra to addon however many domains to my hosting package with host gator
Peter: PERL is not supported
you: yes but I have an unlimited package with host gator because I need the PERL feature
Peter: I see
you: I was wondering if I could change my domain's current named servers to my Host Gator servers
Peter: then I cannot suggest that you transfer here
Peter: since PERL is not supported
you: But can I keep my domain name with you until it expires and end my hosting with you because I have got unlimited hosting with a different host (HostGator)
Peter: well that cannot be done
you: why not? It is simply the case of changing the named servers to xxx.hostgator.com?
Peter: once you change the nameservers the domain points to the other host
you: yes
Peter: and once the domain points there the hosting will be useless in a way
Peter: because there is no domain using it
you: yes
you: that is what i would like
you: I want the domain but not the hosting
Peter: but that will not be advisable
Peter: but
Peter: May I know your domain name please?
you: xxx.net
Peter: I sent the cancellation link to your email
Peter: please approve this
Peter: to cancel hosting
Peter: then you can ask for the nameserver change
Peter: and make sure that you make a request to get the auth id and get the domain unlocked before it expires
you: ok thanks, please can I also get the cancellation email on the following domains as I would like to change them to my hosting as addon domains also:
you: xxxxx.co.uk
you: xxxxx.co.uk
you: xxxxx.co.uk
you: xxxxx.co.uk
you: xxxxx.co.uk
you: xxxxx.co.uk
you: xxxxx.co.uk
you: xxxxx.co.uk
you: xxxxx.co.uk
you: xxxxx.co.uk
I did have a big smile on my face while going through a big list of domains to transfer out lol!