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How the heck do you leave a G+ review from an iPhone without the app?

Discussion in 'Offline Marketing' started by macdonjo3, Jun 16, 2014.

  1. macdonjo3

    macdonjo3 Jr. VIP Jr. VIP

    Nov 8, 2009
    Likes Received:
    For those of you in ORM, how the heck do you get clients to leave a quick review on their iPhone? It's enough of a hassle to get a customer that has a phone on them, then for them to have a data plan, and then a Google account. Now, Google wants to you get the app before you can leave a review? So then the customer also have to be patient and also remember their Apple ID and password.

    Sending people home to write the review just has such low conversions. It would be great if they could just do it in 5 minutes while we show them how to get to the review page.

    What do you guys do? Do you send them home to do the review on a computer, or do you make your customer frustrated by making them login to Apple, download the app and finally start writing it.

    Damn Google. If you don't piss me off one way, it's another.

    BTW: This method seems to no longer work: http://blumenthals.com/blog/2012/05...ently-removes-review-button-from-places-page/

    Edit: Workaround #1: https://www.whitespark.ca/review-handout-generator
    Last edited: Jun 16, 2014
  2. krzysiekz

    krzysiekz Senior Member

    Jul 29, 2010
    Likes Received:
    I don't do rep management at all. Had a quick read of your post and a few things come to mind.

    #1: In Australia everyone has some form of data plan attached to their mobile service (no one has to pay an extra fee just to use mobile data). If this is not the same where you are, perhaps your clients would be happy to extend their existing internet connection to customers via WiFi. It could be password protected if needed or not (more convenient). An inexpensive router/etc should do this perfectly.

    #2: If they don't have the app and they are not converting, then you need to obviously think about ways to increase those conversions. One thing you can do is to first capture their name and email address (via simple landing page) and after they submit that, send them to your review funnel where they undergo the normal review process.

    On the back end, set up a series of auto responders to email them several times asking for a review. This way if they do not review on mobile at the location, they will have several opportunities to review later on their desktop.

    Added bonus is that you are obviously list building at the same time - which would be very valuable to your client as well.