Heya! You know, it's all well and good to have made a buck in offline marketing - some of us are even generating $5k+ a month doing it. But without solid, REAL value provided, retaining clients and being recommended by word-of-mouth is difficult. How many of you have provided real value for your client(s)? List what you've done to help improve their business, and what you did in order to do this. I'll start it off - I helped a recent client setup an opt-in form and autoresponder to help collect emails of people that visit their site so potential customers do not just disappear - we're working on launching an information product of the service they provide within the next few months.