How long should Gate.io support take?

CPANathan

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Sent a decent amount of the wrong coin to the wrong address in my Gate wallet, been waiting since November for the two payments...

Would really appreciate them giving me my funds at this time!
 
Exchanges usually don't help you if you sent coins to a wrong address. Good luck mate.
 
In my case it was take a week to get a response until i increase priority of inquiry. They are just sucks in terms of support
 
Exchanges usually don't help you if you sent coins to a wrong address. Good luck mate.
They keep asking me for TXID, I've tried every form of ID I can find now and just waiting for email back :o
 
I don't think there is any chance to recover that
 
i do it too i snt usdt in trx adress and they said that your money is lost in internet
 
Gonna start throwing shapes tbh... Transaction was from myself, to myself.
 
Gonna start throwing shapes tbh... Transaction was from myself, to myself.
Maybe there is a small chance. It's not like you sent to wrong address, or whatever (in this case money will be gone forever). I suppose it's something internal and if they are investigating, maybe they'll solve the issue somehow.

Don't know if I'm talking non sense right now, but (in the idea you sent to the wrong network, ex: instead of BEP20, you sent to ETH network) have you tried to migrate the account to Metamask and check from there? (pls don't throw rocks if I'm wrong)
 
Yeah you should be careful when sending crypto , because most exchanges can't help you if you mess up!
 
NOBODY can help you if you sent the coins or token to wrong address
 
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