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How long do paypal grants refunds?

Discussion in 'BlackHat Lounge' started by BlackSeng, Nov 15, 2009.

  1. BlackSeng

    BlackSeng Jr. VIP Jr. VIP

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    I just paid a BHW member for his services and not quite satisfied with it due to many reasons. But I am giving a few more days to re-consider.

    So if I were to make a paypal chargeback, how do I do it?

    I paid the member via "personal payment".
     
    Last edited: Nov 15, 2009
  2. KBC-12

    KBC-12 Regular Member

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    I too had this problem a couple weeks ago. When I was looking into it, I believe I saw like 7-10 days. I am leaning towards it was 10. Don't quote me on this though.
    Everything was corrected so I never had to get my money back.

    Hope this helps.

    KBC-12
     
  3. oldenstylehats

    oldenstylehats Elite Member Premium Member

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    If the payment was made for an intangible product or service, i.e. there is no shipping code, the recipient of the funds will win the dispute almost every time. In fact, I've never lost a dispute that wasn't either initiated by PayPal themselves or a chargeback.

    In the future, it may be wise to fund your account with a credit card so that you're able to dispute through your credit card company. You'll have much more luck.
     
  4. myrtlebeachdude

    myrtlebeachdude Registered Member

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    Tangible goods I believe is 45 days.

    Like oldenstylehats said, you won't win the dispute on a service/digital item. I've never lost a dispute on one (selling ebooks). In fact, if someone disputes I am the one who escalates it to a claim and almost instantaneous PayPal finds in my favor.
     
  5. BlackSeng

    BlackSeng Jr. VIP Jr. VIP

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    ah dammit, ok to be frank the service I subscribed was autoblogging.

    The person promised an autoblog a day.
    His service was excellent, he helped me in many ways.
    I received my first autoblog about 4-5 days ago and till this day I have not received my 2nd blog. Call me impatient if you would.

    He told me he was busy with other things but I just can't accept the fact.
    He told me he is doing tutorials like setting up autoblogs for newbies and such in his service that I've subscribed.
    If he's that "Busy", he shouldn't have promise "an autoblog a day" in the first place.

    But I will be giving him a few more days... since I don't want to be a mean bastard. Kinda understand his busy-ness in a way.
     
    Last edited: Nov 15, 2009
  6. electric

    electric Junior Member Premium Member

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    There's no policy on e-products / intangible goods.

    "Why does Seller Protection not cover deliveries made in person or intangible goods (such as digital goods or services)?

    One of the most important requirements for coverage under Seller Protection is proof of shipment or delivery. Since deliveries made in person and sales of intangible goods do not have shipping documentation that can be verified, we cannot currently extend protection for these types of transactions."