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How do you configure your Phone number with extension number.

Discussion in 'Black Hat SEO' started by blueplue, Sep 23, 2012.

  1. blueplue

    blueplue Junior Member

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    Hello,

    I have a directory based in UK and USA, now I would like to track the call leads:
    Can someone familiar with this concept? please teach me, how to do it in a cheap way, basically I am looking at:
    assume 0744444444 ext 01 - forward to number 0744444455 (dentist in woodland)
    or
    0744444444 ext 02 - forward to number 0742244321 (dentist in kingston)
    It would also track the call, like I can played back the call, so I can track the leads?

    can anyone suggest a website or service?

    Thank you.
     
  2. Aaric

    Aaric Elite Member

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    it should depend on phone service.
    Should try Evoice
     
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  3. Endire

    Endire Elite Member Premium Member

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    Great question blueplue,

    There are a variety of services online that do exactly what you are talking about. You could try Local Search tracking, Traction or CitySearch. I would go for the Traction account as they have a really easy to use interface, show geo-location of the caller and settings are easy to configure. The CitySearch one comes with the company's campaign. This one can be expensive and they have some questionable reviews around the web. I have seen the service in action first hand and it works well however read up on them before you start doing business with them.

    Here is a link to the Local search,

    http://www.localsearchinsider.org/tag/call-tracking/

    Traction

    http://hellotraction.com/

    CityGrid Media (note: Call tracking is not their main service but is included with a marketing campaign)

    http://www.citygrid.com/

    Hope that helps,

    Shawn
     
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  4. blueplue

    blueplue Junior Member

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    I notice many of them offer - Call tracking service, however, do anyone know how to solved my basic problem?

    I am trying to implement like whatclinic.com - having a phone number with multiple extension (hundreds to thousands).
    Basically the whole functon is like this:

    Potential Leads - call a number listed on the directory.
    Then the press the extension number.
    If the extension number (01) link to Dentist in Bayswater (tel: 020333044556).
    if the potental leads pressed extension number (02) it will link to dentist in scotland (tel: 02066653321)

    I called lot of call forwarding business - they only do internal forwarding, not external forwarding.. is it possible to do it? if whatclinic can do it, i am sure, it's possible too.

    Can some with insider knowledge in this field help me?

    Btw, i am looking at call recording service too, for leads tracking purposes.
     
  5. MeetTheVirus

    MeetTheVirus Regular Member

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    grasshopper.com sounds like the solution you are looking for. unlimited extensions and very cheap (I use it for my own business)

    You can point any extension to go to any phone. So for instance, I know im not going to be in my office and the customer calls my 1-800 number, and they want sales. I point the sales extension to my cell phone or home phone for the day. Then tomorrow I can point it back at my office line, or I can even have it ring my office line first and then hit up my cell phone if no one answers after 20 secs or so.

    You can set it up to where extension 1 is (area) dentist, extension 2 is (area) dentist2, etc. and just point the extension to their office numbers.

    The only issue i'm not sure of is phone call tracking with this sort of setup with thousands of extension. You might want to call grasshopper (friendly customer service) or a phone tracking provider like callrail.com, and see what their recommendations are.
     
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  6. blueplue

    blueplue Junior Member

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    grasshopper.com is the one.. but sadly they don't offer UK number?

    anyone have any UK solution suggestion?

    Has anyone used https://www.twilio.com before? what do you think about their service?