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Hostgator suspended me due to high server load? Help?

Discussion in 'Web Hosting' started by bounty_hunt3r, Jun 24, 2010.

  1. bounty_hunt3r

    bounty_hunt3r Registered Member

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    Here is the letter:
    Hello,

    I apologize, but I was forced to suspend the script "" as it was causing a high load on the server, and due to the nature of the problem, I forced to take immediate action for the health of the server. This appears to be a WordPress site, and we generally recommend installation WP-Super-Cache, however, from the .htaccess rules that are in place, this already appears to have been installed. Can you check to make sure that it is fully enabled, or if there are any adjustments that you can make, such as increasing the amount of time that the cache is good for? If there are not, are there any unnecessary plugins that you can disable to lower the load that this installation causes? We recommend the following plug-ins which can help to see what queries may be causing an issue, and then cache them, providing some further assistance in bringing down the load that your installation is causing:

    SQL Monitor:
    http://wordpress.org/extend/plugins/sqlmon/


    DB Cache Reloaded:
    http://wordpress.org/extend/plugins/db-cache-reloaded/

    If you already have these plugins enabled, likely there might be some other cause of the load, and you may need to review your domain's recent logs to see if there might be some cause for this, such as a large number of 404 errors, as wordpress will tend to drive traffic towards it's main script.

    Also, please note that you should still be able to access the admin panel, and most of the site to make any modifications that you might need.

    What should I do? I do have wp super cache installed!
    should I install db cache reloaded and sqlmon too??
    I am having 1000+ visitors per day wordpress site but they have suspended me right now!
    so what can I do to reduce my high server load?
     
  2. craigygee

    craigygee Regular Member

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    How many plugins are you running?
     
  3. moserw

    moserw Junior Member

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    Check if all the plugins are updated and also compatible with WP 3.0 and also if your WP is updated.

    If it still does not help then Google it or post what plugins you are using.

    99% of the time updating to the latest version will fix it.
     
  4. risefromdeath

    risefromdeath Power Member

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    now thats weirdo...heavy load from a wp installation?
     
  5. metalfreek

    metalfreek Junior Member

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    I don't see how simple plugin's is creating a server load. I am using 12 plugins at a time in a free hosting account and I have no problem at all. May be it is due to some script that you are using.
     
  6. pyronaut

    pyronaut Executive VIP

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    Reduce heavy plugins that run on every page load. Site wide tag generators and things of this nature are usually very heavy. Especially if on every page load they are calling the database. Depending on your situation, you will definitely want to extend the time that WP-Super cache has before trashing a cached page.
     
  7. bounty_hunt3r

    bounty_hunt3r Registered Member

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  8. bounty_hunt3r

    bounty_hunt3r Registered Member

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    13 plugins

    All updated to my WP2.9.2
    I still haven't update to WP 3.0

    no idea:(

    I am using 13 plugins now

    Oh I see, I am using default settings of WP-Super cache
    so how much do I have to extend?
     
  9. Brotato

    Brotato Regular Member

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    I have had this happen on 2 separate wp sites. Just do what they ask and it'll be fine. Run through your errors files and resolve any and all issues there.
     
  10. makingfastcash22

    makingfastcash22 Senior Member

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    You may also want to try w3 total cache instead of wp super cache.

    I have it on over 20 autoblogs at HG
     
  11. bounty_hunt3r

    bounty_hunt3r Registered Member

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    Okay, I have installed theirs 2 plugins..so far so good


    at HG baby plan?
    w3 total cache too complicated for me
    I can't get it right:(
     
  12. Brotato

    Brotato Regular Member

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    don't forget to update the ticket and apologize, etc.
     
  13. makingfastcash22

    makingfastcash22 Senior Member

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    Just install w3 total and activate it thats all I do...
     
  14. blackcock

    blackcock Newbie

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    get a dedicated server or some cloud hosting