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Hostgator Scams - They are careless.

Discussion in 'White Hat SEO' started by goredbull, Oct 16, 2010.

  1. goredbull

    goredbull Junior Member

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    Occupation:
    Working as a Salesman
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    Texas
    Last month(October 15 the 2010)i asked the hostgator sales team and to create a manual invoice for advance payment of my hosting for six months.(P.S-so i made a prepayment for 6 months)

    September 5 was my due date (as the payment circle was monthly).The have suspended my website.As i have been on vacation,i never knew about this incident.Yesterday i was horrified,my websites were making me $50 a day all those hard work was flushed down the toilet.


    When i asked the support about the suspension they corrected the mistake and apologized me.I had mailed them for reimbursement but they do not answer me back.

    I have recommended hostgator to several friends,been a loyal customer,paid my dues on time and this is how the hostgator shows affection to me.

    Thank you hostgator

    if some of their staff are reading this then this is my ticket ID - DJV-14076071
     
  2. peter73

    peter73 Regular Member

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    Damn.. That sucks. Try Godaddy.
     
  3. dheer

    dheer Jr. VIP Jr. VIP Premium Member

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  4. CenTex Hosting

    CenTex Hosting Jr. VIP Jr. VIP Premium Member

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    i wouldn't touch godaddy hosting even if it was the last hosting company around.

    Times that I have had issues with hostgator they have always done right. Give them a little time. Sending a letter asking for refund is one thing but sending a letter asking for money lost while the site was down. This will take some time to go thew a process.
     
  5. CyrusVirus

    CyrusVirus BANNED BANNED Premium Member

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    well thats odd, i was in the same boat ... they dropped my site for a day because it was suspended while i was away.. dropped my ranks though
     
  6. Markbh

    Markbh Regular Member

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    Hostgator is way better than Godaddy. Were you asking for a refund or for compendation of lost profits?

    I doubt they would compensate lost profit, especially if you did not pay on time.

    BTW, when your sites are profitable, they will rank better if you pay for two years of registration in advance. So do sth similar in hosting too. Keep a healthy buffer - hosting is depending on your package $5-25 per month, yet you risk to lose $1.5K if your sites are down for a month. Easy choice!
     
    Last edited: Oct 16, 2010
  7. belko002

    belko002 Registered Member

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    I have never trusted hostgator...The whole idea of offering SEO hosting seems a like an easy red flag for the SEs
     
  8. Scripteen

    Scripteen Elite Member

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    Says who?
     
  9. CMS2009

    CMS2009 BANNED BANNED Premium Member

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    yip, never underfeed the goose that lays golden eggs. You've made a schoolboy error as we call them round here

    take it on the chin, and cough up for a full year from now. Daily reminders on your phone 11 months from now should make sure this doesnt happen again
     
  10. ADHD-Dude

    ADHD-Dude Power Member

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    godaddy is crap your site will be down all the time