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HostGater doent have my domain up yet?!

Discussion in 'Blogging' started by iFilm7, Mar 27, 2010.

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  1. iFilm7

    iFilm7 Registered Member

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    How long does it usually frickin take??
    i just bought a subscription from them and a domain from them last night, and its been like 12 hours later and i still cant make a page because my domain isn't up...
     
  2. Grizzy

    Grizzy Senior Member

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    Can potentially take up to 24-48 hours (even longer sometimes) depending on the propagation of your name servers and the responsiveness of your registrar.

    I don't know about hostgator, have had serious dns issues with them in the past, but between webair's nameservers and namecheap's kick ass service I average about 30-45min from the time of domain registration to the site actually being live:D
     
  3. beaglejuice

    beaglejuice Power Member

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    Never had that kind of problem with them. Support is 24/7, contact them live online and they'll be able to sort your problem. Good luck :)
     
  4. iFilm7

    iFilm7 Registered Member

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    i did and they said it takes 24-72 hours to be updated wtfff.....
     
  5. kenblack

    kenblack Regular Member

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    When I signed up, it took them maybe 5 minutes to get my website setup. Mind you, I own my own domains already, I never registered any names with them.
     
  6. ColmDooney

    ColmDooney Registered Member

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    GoDaddy in my opinion are the fastes as when you configure dns during order by the time you order its processed and man isit quick like my sites goes live in minutes.
     
  7. iFilm7

    iFilm7 Registered Member

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    should i keep registering domain names with them or should i use a better FASTER company? if so who?
    btw thx for the replies.
     
  8. zen19

    zen19 Elite Member

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    Namecheap are good for domains - and their DNS updates near instantly. If you had used them, your domain would have been live in a couple of minutes.

    As a good rule of thumb keep your domains seperate from your hosting.
     
  9. iFilm7

    iFilm7 Registered Member

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    I'm thinking Godaddy...? any suggestions? thanks
     
  10. iFilm7

    iFilm7 Registered Member

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    Welcome to GatorChat!
    You are being connected to a representative in our 'Technical Support' department right now.

    For immediate answers to your questions, check out our knowledge base and video tutorials at http://support.hostgator.com.

    Your Chat ID is 1764194

    (3:37:41 PM) Andrew Li: has entered the chat.
    (3:37:45 PM) Andrew Li: Welcome to HostGator.com LiveChat, My name is Andrew Li and I will be assisting you today.
    (3:37:58 PM) Jeromie: Usually domain-registrars make you pay per year. Does hostgator's registrar make you pay per/?? or is it included in the bill?thanks.
    (3:38:06 PM) Jeromie: hi Andrew.
    (3:38:42 PM) Andrew Li: Hi Jeromie, You can register a new domain here: http://hostgator.com/domains or you can purchase one during sign up for $15.00 per year.
    (3:39:22 PM) Jeromie: okay one more question.. When i registered a name, and i want to take it back.. how can i?
    (3:39:35 PM) Jeromie: when i registered a domain with hostgator*
    (3:40:04 PM) Andrew Li: Would you mind please explaining further what you mean by take it back?
    (3:41:11 PM) Jeromie: Cancelling the domain so I could use one of my own.
    (3:43:29 PM) Andrew Li: Could you give me an example of what you mean? Just so that I have a clear idea in my head.
    (3:44:54 PM) Jeromie: I registered a domain with you guys, and it's not up/'registered-into-you-system-yet'. can i transfer to a different company? as in CANCEL my registered domain with you and transfer to another DOMAIN hosting company?
    (3:45:31 PM) Andrew Li: Oh okay Yes, that is possible, however because of Global ICANN rules you cannot transfer it for at least 60 days, but you can point it there if it's before then.
    (3:46:33 PM) Jeromie: can i cancel it right now? [not transfer, cancel]
    (3:46:57 PM) Andrew Li: You can cancel at any time you like.
    (3:47:27 PM) Jeromie: The problem is: How can I? The domain isn't up yet... It's not up and working yet.
    (3:47:43 PM) Jeromie: Even though i registered with your registrar
    (3:47:56 PM) Jeromie: just a few hours ago.
    (3:49:12 PM) Andrew Li: The domain can take up to 24 hours to be registered. Did you register it upon sign up or did you go to http://hostgator.com/domains ?

    You can cancel the hosting account but if you cancel the domain, it still wont be available until the end of the year, as there's no way to "delete" it sort of speak.
    (3:50:00 PM) Jeromie: I registered upon sign up..
    (3:51:01 PM) Jeromie: I went to another DOMAIN hosting site and i typed in my domain to see if i can buy it from there... and i can. So should I do that?
    (3:51:25 PM) Jeromie: but its still "proccessing" in your domain hosting system
    (3:51:36 PM) Andrew Li: I do not recommend so, no. It can take up to 24 hours from sign up to get registered because it is done manually once the pending department reviews your account.
    (3:52:54 PM) Jeromie: But I can right. Even before it gets registered?
    (3:53:25 PM) Andrew Li: You could technically, if it's showing as available.
    (3:53:43 PM) Jeromie: So then what happens to the one that i registered with you guys?
    (3:55:50 PM) Andrew Li: It hasn't technically been registered yet, so we would just email you and say "That domain is taken, please choose another domain" etc. from my understanding, but that's above my level of support it's not something I really handle.
    (3:56:37 PM) Jeromie: Ohh okay. Tanks for clearing up my confusion.
    (3:56:49 PM) Jeromie: thanks*
    (3:56:53 PM) Jeromie: That will be all.
    (3:57:33 PM) Andrew Li: You are very welcome. Was there anything else I could help you with while I have you in LiveChat?
    (3:58:53 PM) Jeromie: Well, okay when I do register that name with another like, say, GoDaddy. How do I get that registered domain name with you guys? I do I "connect" it?
    (3:59:10 PM) Jeromie: how do i*
    (4:00:12 PM) Andrew Li: We will send you nameservers in your welcome email that you would use at GoDaddy.
    (4:01:21 PM) Jeromie: Hmm... Please explain further? Confused :/
    (4:01:42 PM) Andrew Li: Sure. We give you these entries called nameservers - you imput them at GoDaddy.
    (4:01:48 PM) Andrew Li: In the lower left hand corner of your cPanel you should see two nameservers, like ns.hostgator.com, you take those nameservers to your current registrar and make the change there.

    http://support.hostgator.com/articles/getting-started/how-do-i-change-my-dns-or-name-servers This link has a list of registrars (including hostgator) and shows you how to change your DNS at each one
    (4:02:29 PM) Jeromie: ohh Okee. thank you! :)
    (4:02:42 PM) Jeromie: Thanks for very HELPFUL help xP
    (4:02:51 PM) Jeromie: That will be all.
    (4:02:57 PM) Andrew Li: You are very welcome. Thank you for coming into chat today. If you don't mind, please take a moment and rate your experience as well as my overall performance.(click "rate and exit" in the upper right corner) I love ratings, and every single one helps us keep top of the line customer support going strong.
     
  11. zen19

    zen19 Elite Member

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    GoDaddy are LAME. Stay away from them. Or better yet go a google search for 'Godaddy stole my domain' or 'godaddy scam'.

    Terrible domain registrar for anything BH related.
     
  12. iFilm7

    iFilm7 Registered Member

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    So how good is namecheap?
     
  13. mohammad111

    mohammad111 Newbie

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    True,

    Godaddy will shut you down for one spam complaint and they will not listen to you or help you out.

    Stay away from them.
     
  14. iFilm7

    iFilm7 Registered Member

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    okay thanks!!! :)
    okay so i used namecheap and it was effing FAST@!!!!!
    @mohammad111: does namecheap shut me down for one complaint as you said?
     
  15. kenblack

    kenblack Regular Member

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    Godaddy is a great place to get your domains.. just make sure don't forget to renew or they will take your domain, park it, and sell it in auction.
     
  16. zen19

    zen19 Elite Member

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    NO NO NO NO NO. Ask any high earner on here and they will tell you to stay away from godaddy.

    Kenblack thats terrible advice frankly.
     
  17. kenblack

    kenblack Regular Member

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    Honestly, I have used Godaddy for years, with several domains.. only once have they dicked me around and that was with a domain that expired on me.

    I'm talking from experience, though I am sure others have had different experiences.

    Update: Out of curiosity, what issues are the High Earners having with Godaddy?
     
    Last edited: Mar 27, 2010
  18. zen19

    zen19 Elite Member

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    I tell you what kenblack - list a couple of your domains here, and i'll show you what the problem is with godaddy.

    All it takes is one bullshit complaint and your entire account will be taken.
     
  19. kenblack

    kenblack Regular Member

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    You are shitting me! I was not aware of that. What is a good alternative? I think it may be worth my while to get my domains transfered.
     
  20. zen19

    zen19 Elite Member

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    Namecheap or internet.bs.

    This thread is now closed as its in the wrong place and the OP has been banned.
     
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