FAQ (added 8/20/2014): 1.There are some online automated services available to disavow low quality backlinks. How are you different from them? Answer: Good question! First of all, this is not an automated SEO tool or any software. this is a link removal, disavow service. We have already tested many popular link-pruning tools, and have identified that 99.98% of free online disavow tools provide false data, saying a high-quality site like Forbes.com is a suspected site with DA: 21, PA: 06. As a result, when using that automated tool, it could disavow a Forbes backlink as a low quality one through their automated disavow file-uploading method. That's why we check each and every low quality link manually one by one in order to avoid losing quality backlinks for your website. 2.Do you require my Google webmaster account access information? Answer: No, we will send you a ready-to-upload disavow file with step-by-step instructions, so you can upload them almost instantly. But, we may require your Google webmaster tool access only; if you need our hands on support for upload disavow file and submit reconsideration request behalf on you, we can do it free of cost. 3.Where do you gather link metrics data to check backlink profiles? Answer: We collect our most accurate link data from Google, Moz, Ahrefs, Majesticseo, Semrush, Blekko, Seokicks, Seoprofiler, Copyscape, Waybackmachine, Succuri, Mxtoolbox and a few other premium link-analysis tools. 4.Do you write and submit reconsideration request for me? Answer: If you received unnatural link warning or Manual penalty from Google then of course we can write unique reconsideration requests in addition to providing evidence for you. You will have to submit this manually through your Google webmaster tool. 5.After submitting a disavow file reconsideration request what will happen next? Answer: You will have to wait at least 14-21 days to see the results. You can monitor backlink statics through Ahrefs and Google Reconsideration Request Response through the Google Webmaster tool. 6.Do you offer a money back guarantee? any guarantee for the success? Answer: Unfortunately, we are not able to offer a refund to our customers due to the amount of time involved in our work. Due, to the nature of this business, there is no guarantee ( Nobody, except Google ) for the penalty removal success rate 7.How can I track my project moments? Answer: Each and every client will receive project management dashboard access. Using our PMD, you can monitor milestones and project moments. BacklinkDefender also allows you the chance to receive regular updates and collaborate with our staff-something that's not available with other Disavow services. 8.How can I contact you if I have further questions? Answer: Please contact us through our project management dashboard or by contacting our helpdesk or Skype: extremeseo REVIEW OFFER: Giving away 3 X 50% discount Review packages Coupon Code: SECRET50 FEEDBACK FROM BHW CUSTOMERS primseo i have ordered my projects and clients projects for this gig. one thing i can say is that he is very honest and trustworthy person. good communication always, and very clever to advice me. the world is changing, not more blast or low quality links. it is wise to clear those out using this gig to restart proper SEO.ask him anything, before ordering.i always do so. conclusion: highly recommended. not only this gig, but any kind of questions about SEO he can answer and help. shravandude Sorry for my delayed reply. Here goes my review. I was choose to get a free review copy to disavow 10000 backlinks. Disavow is a new functionality introduced by google to remove low quality or unnatural backlinks. Good to see a such service in BHW that quick, in short i should say this is the first ever service introduced in BHW. It would be perfect service since many people are having unnatural backlinks because of which there site is being effect by latest google updates and penalities. Lets come to the topic. My project took around a week to complete and their support is very active and responsive giving updates frequently for the duration of 7 days. Finally i was being provided with a list of sites were they have sent a request to the site owners to remove the un-natual links. Additionally i was also being provided with a screen shots of the suspected and un-natural links. It is too early for me to talk about its effectiveness on keyword rankings. But i feel this service is independent and provides you a chance to remove all your un-natural backlinks, not to say that it all depends on which pack you choose All the best with your sales thread. seekdefo I had received a review copy of their link removal and analysis service and I have got to say a few things about them. First thing is the level of organisation they have. They move in a very planned manner and almost everyday I could find updates on what was going on. Having used several SEO companies and individuals who did SEO I can say that most of the times I have no clue of what is going on. It was different with them. I understand that all of this takes a lot of time and patience but they did the work well. They analysed the back link profile of one the sites that I sent them and did whatever was possible like e mailing the webmasters to remove the links etc. And one more thing is that they showed the level of harm that each link could do with their reports. Overall good bang for the buck! linksmaster Got a review copy. There project management is really good, got each and every updates to my mail instantly. I got the analysis screenshot showing the unnatural links and other aspects of our site backlink structure. The disavow file is really composed and i am going to upload it. As, the site i have used is already penalized. I really hope this can bring back that site. This is really time consuming on our part. We can utilize this service to save our time too. Recommended service. Knockout REVIEW: I ordered for two sites, that were both effected with the same recent October Penguin Algo. I received the file in the required Google .txt and correct format. I went over the links personally, and they were all mostly dead on. The links that I took out, were just because I had control over those links and I changed it, thanks to their research. You can probably do this yourself, but if you have clients and not a lot of time, I would highly recommend this service. I will not know if I recover the two sites, until a refresh happens. I will definitely order again. mgoddo It is true that my Manual Spam was revoked. Now this is something that anyone can do, but they really take the time to take DETAILED steps to not give google a reason to turn you down. Well worth the money, as it saved me hours of time to do all the dirty work myself. Only thing is when you get the list of "bad" links back from them, look over it carefully as I did have a decent amount of high authority guest posts they qualified as "bad links".Other than that Im happy and would use again. Oh my rankings for the site are already starting to come back as well. matt94gt Review: Overall this was probably the best provider I have ever worked with. Responds quickly to requests, has a good ticket system and he went out of his way to fix a few errors that were my fault which I was beyond happy about. They did the job very well, removing all links I requested and in a very timely manner. Would use again in a heartbeat. Thanks team! DivineSEO First Review Time: First of all the communication and process they have set up for this service is probably the best I have seen up to date. They have a great client portal, and are always available. So here it is: I used a contractor to tackle this problem, and their work was not up to par Extreme SEO Internet Solution are extremely thorough. They actually make notes on the disavow file, which I believe G actually reads to see the effort. They provided me with great advice an the reconsideration request letter was very professional, was written in Very Good English, and included exact directions on how to add the links to g docs and more. I have attached the screenshot of the response from G for one of the sites I have heard back from. This is monumental, as I have never heard anyone getting a break. Thanks Guys, TOP NOTCH service. BE back for more DAn Da Man My Review My site was penalized about 6 months ago and I was hesitant to use the disavow tool or send a reconsideration request, especially when I have had no experience doing so. After 6 months of getting about 1/5 of the traffic I was getting, I finally decided to let Sharma and his team do their thing. The whole experience was amazing. They helped me throughout the process, the link analyzing was amazing & the support was stellar. I just sent in my reconsideration request and I am hoping to get my penalty removed. Without their help, I would have never known what to do. Hopefully penalty is removed but for the price, this is definitely is a service I recommend to everyone. Customer support - 10/10 Backlink Analysis - 10/10 Now just hoping for my penalty removed bigballin6161 So I ordered this service on my penalized site for my offline business. It got the manual action for sape links. I disavowed 2x myself and was turned down twice by a reconsideration request. So I decided to try this service. It is too early to tell because I just sent in the reconsideration last night, but I can tell you if this doesnt work then I dont think anything will. Now about the service: -communication has been excellent and quick. Issues resolved fast -you get alot for what you pay for. There was alot of going back and forth. IT actually is a fairly big procedure -They give you disavow links, screenshots of removal of links, plus a letter to send to the webmaster team. Everything is done for you. This is way more than I did and if this dont work nothing will. They also walk you through everything step by step. They have a very good team thats for sure. IN my opinion if your site is worth saving then I would definitely give this a shot. It would definitely give the manual reviewer what they want to see. A+++ service. Will update on whether or not it gets the penalty removed. Although I believe that can be hit or miss as well depending on who your reviewer is and circumstances surrounding the site. mapp2819 REVIEW Great report, easy to follow instructions, I have submitted this to webmaster tools. I will update this thread with further updates as and when they happen! SEOMagicianAL Forgot to update. My manual penalty was revoked using this service. MUST HAVE service! Kleeman ?Hello, I just wanted to let you know that today I got the message that the manual spam action was revoked. Tnx! Regards, Klemen dgarbini My site was hit with a manual penalty in Late Nov. This was a site wide thing causing it to not even show up under its name. So this being a valuable site to me I decided to try this service out. Sharma and his team have been supportive through the process and been good about answering my questions/requests. As of today, the manual penalty is gone, and google has decided to devalue the links they deem as problems, and there appears to be no penalty on my site whatsoever. Traffic has returned and all is right with the world. I will tell you a few things to expect though. This requires patience. Depending on how many links your site has and so on, the review and creation of disavow and so on will take time. Then after doing the disavow/reconsideration it will take about a month for google to respond. Then a couple weeks later they may do something else, and so the cycle continues till you get the results. It took two cycles to get my penalty removed. After the first time we got a 'adjustment' of the penalty and some traffic came back but not a total removal. I then asked sharma to do a second round of evaluation which he did at no extra charge, and that was enough to get the penalty focused on the links and not my site at all anymore. I appreciate the work his team has done and would recommend them. I would also use them again but hopefully that will not be an issue as its better to not be penalized in the first place. Its nice to know that a manual penalty was not the doom that it has been made out to be on many forums. I had read time and time again that the sites are trashed after receiving it, and frankly I was upset when hit. But I can attest from experience it can be lessened or removed completely. So stay strong, give it time and you'll get through it. maurytattoo HI MANUAL ACTION REMOVED !!!! 3 PROJECTS 3 SUCCESS !!!! Sharma got rellay a good job...and the third reconsideration got the site out of penalty; this is the third site under penalty that i gave to him and all the 3 sites are now with penalty removed. Support is really professional and they work really hard to satisfy customers..they send me for all 3 times disavow files and reconsideration request files..also they make documents to proof to google staff they had contacted by email webmasters to ask them to remove bad link ( with screenshot ). For sure the best service i bought on BHW!! thanks Maury teris3 After 2 reconsideration requests rejected, with the 3rd one I got the message from Google that my manual action is now revoked! Thank you! mapp2819 REVIEW UPDATE I have so much praise for Sharma and his team. They are still working with me to remove the manual action that is on my site. They respond to my tickets within a few hours and are always very precise and explanatory when sending responses. I enjoy working with them and recommend them to anyone who is looking to remove a penalty from their site. I will continue to update this thread as and when the penalty is removed. SeoSolja Amazing service. These guys submitted one reconsideration request for me 3 months back with evidence of link removal - Google responded after month only part of the manual action, they submitted a second recon request free of charge and now google has removed all manual actions from my site!!!! HIGHLY RECOMMENDED!