Hi BHW staff. I've sent 2 emails (granted, one was only yesterday), but have not had a reply so I thought I should maybe make a thread. Generally the response times from BHW are excellent, but it looks like I've slipped through the cracks for the Jr VIP payment. I paid on 19th September. I was a Jr Vip before but the subscription was cancelled and lapsed. Trans: 5RB8742152905933E Subscription ID: I-LW5Y75XJHN0V Cheers! Mikey.