Helping Scam Victims

After a Scam​

• The client is understandably cautious and finds it hard to trust new sellers.
• However, they still have a genuine need for services.

Costs Incurred Due to the Scam​

• The client had a bad experience.
• Time and effort were spent by BHW moderators to investigate and resolve the issue.
• Both the client and the BHW platform suffered losses.

Making the Best of the Situation​

• Recommend reliable services to the client and charge sellers a fee to be included in these recommendations.
• Alternatively, if sellers don’t pay to be recommended, allow them to offer a substantial discount on the client’s first order to qualify. This creates a win-win:
  
  • The client gets a risk-free way to test the service.
  • The seller gains a new client at a lower acquisition cost and benefits from repeat orders if their service is good.

So the team has talked about this thread and we like the idea. We'll take everything said here into consideration if we decide to move forward with something like this.

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