[HELP] What to do now? facebook ads

Alae63

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Hi everyone, hope that you are doing good.
I wanna ask you guys about Facebook ads, first of all my main personal account got hacked one year ago, and it got banned, I tried multiple times to explain the situation to the support with all the evidence and everything but they didn't care at all, however, I had my business account and I created only one account, while my PayPal got banned with my personal account I was forced to use my credit card on that business account, but unfortunately that only business account that I created also got banned, due to one "not approved" campaign :weep: now that my personal account and my business account are banned, which means that also my PayPal and credit card are also banned, what do you guys suggest so I can continue working, because I really have no idea about what to do now :(

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Tom_Hunter

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You can call your bank and get a new credit card with a new number I guess, not sure if it will work if you use a fake name though, some do some don't
 

Alae63

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You can call your bank and get a new credit card with a new number I guess, not sure if it will work if you use a fake name though, some do some don't
I definitely can get a new card with a new number, but do you have any idea if I can create a new facebook profile with my real name and everything ? or is that against their terms?
 

tombraider9

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Try using live chat and pretend as a newbie while chatting and be polite. If there is a lady, then your chances of getting unbanned is too high. I had appealed 10 times but they sent same message everytime. But waited for 1 hour in chat line and they unbanned me after chatting in just 5 minutes. Google to get the live chat link. It's somewhere in support page I forgot. Hope it will help. :)
 

Alae63

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Try using live chat and pretend as a newbie while chatting and be polite. If there is a lady, then your chances of getting unbanned is too high. I had appealed 10 times but they sent same message everytime. But waited for 1 hour in chat line and they unbanned me after chatting in just 5 minutes. Google to get the live chat link. It's somewhere in support page I forgot. Hope it will help. :)
I'm already happy by reading this lol, I'll try this now wish me luck
 

Tom_Hunter

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I definitely can get a new card with a new number, but do you have any idea if I can create a new facebook profile with my real name and everything ? or is that against their terms?

It will be against their terms I'm sure
 

irenezhan

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Maybe wait for some days or go to facebook support to submit a post about this problem.
 

X-R0

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So basically, everything is banned.

Only 1 Profile on FB, everything beyond is against the community standards.
If you old Profile is banned, start from scratch and use another e-mail, fresh profile picture and create a new Page. Also consider using a Business Manager, integrate all the assets except your new Ad Account. First set the new cc in your Ad Account and run your first campaign, just to make sure that your new Ad Account or payment method gets banned again.

If all work fine, you can integrate your Ad Account now.
 

Alae63

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So basically, everything is banned.

Only 1 Profile on FB, everything beyond is against the community standards.
If you old Profile is banned, start from scratch and use another e-mail, fresh profile picture and create a new Page. Also consider using a Business Manager, integrate all the assets except your new Ad Account. First set the new cc in your Ad Account and run your first campaign, just to make sure that your new Ad Account or payment method gets banned again.

If all work fine, you can integrate your Ad Account now.
thank you
 
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