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Help Needed Amazon Suspended my Seller Account

Discussion in 'BlackHat Lounge' started by jonnyc, Oct 19, 2014.

  1. jonnyc

    jonnyc Junior Member

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    Occupation:
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    Hello

    Yesterday i received a mail from amazon that they have suspended my seller account and all selling privileges . so i mailed them back them what they asked me regarding the account .

    Now they are asking the following things as mentioned below.

    WTF do i need to give the phone no. and all the stuff to amazon, as my distributor is from china , will it make the whole process of getting my acc. back worst ...? will amazon really call him and inquire about the quality of product ... ? :p

    Anyone here can guide me or have faced such problem before , would really appreciate for any help..

    Thanks
     
  2. redrubies

    redrubies Supreme Member

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    When I was a Pro Merchant, I always had the feeling that these emails went around because Amazon wanted the supplier for themselves. I have also read complaints in the past from merchants who said that their suppliers told them that Amazon just signed on with them. What do you sell? You can do the same thing I did and respond back to say that you are the manufacturer. I was the manufacturer though, so it wasn't a problem.
     
  3. jonnyc

    jonnyc Junior Member

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    Actually m selling LG Brand so i can't say that i am the manufacturer as i don't have any such thing to show them as a proof , but if i say my supplier is from china they would surely kick me out , as i m doing some blackhat stuff selling chines product with retail packing and logo of LG on it and amazon thinks i am selling counterfeit product which i am , none of my customer has asked for refund till now so i am confused how come amazon smells that i am selling counterfeit product .

    is it safe to say i am the manufacturer of the LG brand in my country or should i give my other contact no. in case if they call i can get the things fixed , also i am confused about Copies of your receipts, or invoices of your inventory.
     
  4. redrubies

    redrubies Supreme Member

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    The manufacturer makes the product, so I don't think saying you are the manufacturer would work. They would know. I'm not sure that I read your post correctly. Are you saying that you're selling counterfeit products?