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*$*$ [help} how to fight against fake unauthorised transaction disputes?? [help] *$*$

Discussion in 'Business & Tax Advice' started by xxpaigexx, Aug 12, 2010.

  1. xxpaigexx

    xxpaigexx Registered Member

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    Hi guys,

    I sell php scripts and other digital goods online using e-junkie.

    But lately during this past 1-2 weeks lot of people are scamming me :madfawk:

    They first buy my product using my e-junkie buy now button and after tyhey get the product they just open a dispute as "Unauthoried transaction" and then they get their money back :(

    these cheaters are getting my products for free :(

    is there any measures that i can take to prevent this ?

    I contacted paypal but their customer service is SHIT..they dont even know what the f they are talking about..It looks like paypal is breeding bunch of baboons in a corperate office :mad2:

    What sort of additional proofs should i ask from my buyers during the time they pay me the money before i give out the product to them?

    PLZ DO GIVE ME SOME REALLY EFFECTIVE SUGGESTION.

    I WOULD REALLY APPRECIATE YOUR HELP HERE

    Thank You
     
  2. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    good question, i'm also interested in this
    i had the same "issue" when i used e-junkie (but it's not an e-junkie only phenomenon)

    i sent paypal the IP logs of the transactions what e-junkie send you in email after every successful purchase, but guess what, i always lost these type of disputes...
    those dumbasses at paypal can't even compare or don't bother to compare the IP of the buyer and the IP of the person who logged in to the paypal account to make the purchase, because if they do this they can see that's exactly the same IP and compare this IP with that IP the scammer used before to login to his/her paypal account...so they can see, there's no unauthorized access

    it can solve these cases in most of the time:
    reason 1: the scammers are dumb enough to use the same IP, what they already used before to login to his/her paypal account
    reason 2: they're a little bit smarter and they use proxies, but they can't use countless proxies doing the scamming activity, because paypal limits their account

    so this way you might not automatically lose those unauthorized transaction claims, but win a few one

    but idk the solution
     
  3. bbrez1

    bbrez1 Power Member

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    What you could do is set up a simple script on your server that has a list of allowed access codes.

    These codes would be unique for every customer. Like md5 of their paypal address or something.

    The user would then need to input this code and you would have an encoded part of code in all your scripts that would actually call a script on your server to check if the code he is using is valid. If a user scams you, just remove his access code from the script on your server. He would get fucked back, HARD. And the script you sould to him would not execute. :D

    Now of course this can be uncoded but it will be very hard for them and probably not worth it.

    Super Fast Code:

    PHP:
    $userKey "DHJ2352352156t4DDGFDISIDFHDIHS" // you would provide this code to him after buying

    // encoded part
    if(!checkIfValid($userKey))
     exit;


    function 
    checkIfValid()
    {
    $result load("yoursite.com/index.php?authCode=$userKey"); // curl - you will need to write your own load function
    if($result == null || $result == "true")
     return 
    true;
    else
     return 
    false;
    }
    Just to make it clearer what I'm talking about. You could also make this for your tools. Notice the $result == null. This would still authorize it since if your website is currently offline you don't want your loyal customers website to go offline. Of course he could just remove this code and the script would work normally, but be sure to input some important variables in the encoded script that are needed for the script to run

    Tell me what you think


    Edit: But if you really want to f*** them back just put redirect scripts in the code instead of the "exit;", or show CPA offers or print out messages like :"I'm an idiot I like to scam people" and it would be visible on his website if he scams you, input tracking codes so you can track where he is using this scripts. Making look for him like he ran away with it and let him build a public website out of it and then massively redirect people... endless posibilities! :D
     
    Last edited: Aug 12, 2010
  4. xxpaigexx

    xxpaigexx Registered Member

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    thanks guys..these are some really good pointers u have given me :) i will try this for sure :D bhw rulez :D as always :p

     
  5. Maruk

    Maruk Power Member

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    simply send a invoice or cd or floppy disk to their paypal address with a tracking code. You will win any dispute if you can show a tracking code.

    Regards,
    Mark
     
  6. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    yea, generally it's a good idea, but in many cases it's not cost-effective
    for example if you sell ebooks for $10 and you have to ship the CD with your ebook to overseas

    the main problem that paypal is not partner in these kind of unauthorized transaction disputes at all, they seem to be goin with the scammers all the time...
     
    Last edited: Aug 13, 2010
  7. Maruk

    Maruk Power Member

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    Then send only an invoice. Make the Ebook $12 and you are covered.
     
  8. jacksonice

    jacksonice Newbie

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    Sending something will definitely will increase the cost as he will also have to pay Shipping.
     
  9. Maruk

    Maruk Power Member

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    Listen, in business you need to make decisions.
    Getting scammed is generally way more expensive than to increase your sales price or to slightly lower your profit margin.
    If you are not willing to do this, then I wish you good luck with your business.
     
  10. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    and on the other hand with this kind of dispute the customer is not saying that he/she didn't get what he/she ordered, he/she said it was an unauthorized access to his/her account, so i guess you can't go too far even with a tracking number, because he/she says he/she didn't order anything from you at all

    this is a very big hole in paypal's system what scammers like to use
     
  11. bbrez1

    bbrez1 Power Member

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    I searched other threads and found this: