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[HELP]How the F**k do you sell so many DIGITAL products without PayPal problems?

Discussion in 'Other Affiliate Programs' started by SpeakToTman, Dec 2, 2010.

  1. SpeakToTman

    SpeakToTman Regular Member

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    So im REALLY REALLY curious, how do you guys sell so many "digital" products and services without having paypal problems? How do you avoid the limitations?

    Iv'e sold a few WSO's and a few products on DP...but i always end up having problems with paypal. The first time round i used a fake name etc.. with the paypal account, and figured well i guess i had it coming..But now the last time round i used my personal account, verified with my real credit card, did EVERYTHING above board, i didn't scam anyone or lie about anything at all. I even gave everyone refunds that requested it without asking any questions...

    Still...my account got limited???

    So i send in all the information they need, proof of id etc.. and a few hours later i get an email "...sorry your appeal is denied, your account is now closed..."

    So now the f*ckers just went and permanently limited my account...i called them and they say its because i sell digital products that is hard for them to ensure the buyers get their product...

    But i did everything above board? I WAS running a respectful business...and they just went and cut me off??

    So my question is: How the hell does everyone else get it right to list 50 different WSO's and never have PayPal issues? Surely they also get refunds etc..?

    Sad thing is, i was just about ready to launch a killer backlink service too - now everything is on hold!

    What do you guys suggest i do?

    Im lost here, so any help would be greatly appreciated...
     
  2. Ramsweb

    Ramsweb Senior Member

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    Hmm..I would be interested to know about this as well, I will help you bump the thread I guess.

    Did you have a big refund rate? Maybe you were considered high risk.
     
  3. savvypro

    savvypro Regular Member

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    Get a 2checkout.com account - let them deal with the paypal issues.
     
  4. BigBuddy

    BigBuddy Account Under Review

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    I assume, there would be some ratio calculation done by PP, say 50 sales and 2 or 3 refunds may be ok, but selling 10 and 5 refunds could ignite PP to limit the account.
     
  5. extremephp

    extremephp BANNED BANNED

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    BigBuddy, Paypal doesnt count the refunds!

    What they care is the disputes!

    And, well, I have sold a some Ebooks in DP, and Vouchers and had almost passed over 1000 transactions with PP!!

    I was limited once, and they asked my proofs, I submitted them, and called PP on Skype (Free) and they made it reviewed, and right straight away!

    Whenever something goes wrong with paypal, Fucking shoot them a call! xD

    That will sort out everything! yes, Really everything!

    ~ExP~
     
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  6. hpv222

    hpv222 Power Member

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    PayPal works like the judicial system, but backwards - you are guilty until proven otherwise ;)

    it all comes down to your account standing and history - if you have a new account and start getting crapload of refunds, then they might give you a hard time; if you take your money out as fast as they come in - the same story....
     
  7. SpeakToTman

    SpeakToTman Regular Member

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    impossible that everyone else selling loads of digital products doesn't get refunds and disputes against them...mine were not unusually high, and if if this was the reason for the limitations then its damb impossible to use pp as a payment processor!
     
  8. extremephp

    extremephp BANNED BANNED

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    And well, Prevention is better than cure, you have to call them before something happens, and not after everything is happened!

    Paypal's Skype Toll free number : +18882211161


    ~ExP~
     
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  9. SpeakToTman

    SpeakToTman Regular Member

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    Thanks A LOT buddy!

    I was on hold for AGES on a long distance call...Will give them a ring now on skype. Thing is i think i might have missed the whole "prevention" thing, and i have called them before, and all she said i can do is send an email to appeal@paypal.com

    So should i just open a new account?

    I think i might take the advice from above and open a 2co account...only problem is then i still dont have an account to make paypal payments...
     
  10. realsavoy

    realsavoy Newbie

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    Can anyone explain more about this?? So we make all the sales in 2checkout account.. and transfer it finally to paypal? Am i right? So we transfer large amount from 2checkout to paypal like 4k to 5k.. Will paypal get suspicious?.. This answer would really me.. because i am going to launch a 7$ product.. So i dont want any problem in my paypal.. Can someone give me a good advice?
     
  11. savvypro

    savvypro Regular Member

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    To get the money to paypal will require a bank account.

    The process is as follows:
    Money from 2checkout.com is deposited into a bank account that's linked to the paypal account.​

    By using 2checkout.com, orders go through their paypal account or their merchant account - if the buyer doesn't have paypal.
     
  12. daserpent

    daserpent Power Member

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    Why don't you get an e-junkie account and let the payment to paypal go through them? Wouldn't that be safer?
     
  13. savvypro

    savvypro Regular Member

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    I was going to suggest e-junkie, but as I haven't used them I wasn't sure if you use their account or your own and e-junkie as a shopping cart (which is the way the service is described on their site). But if you can use their account then it's another option.

    The only posable problem is how do they pay you, if they pay you by paypal then it will remove the need for a bank account inorder to get the money into your paypal account.
     
  14. Monrox

    Monrox Power Member

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    Those that sell many "digital" products are using lawyers to handle such matters. Chasing PP on their terms (pleas, emails, whining) is a waste of time and if they decide to back down it's out of courtesy mostly. They can't however ignore professionally prepared claims as they'd be effectively breaking the law. For starters, when they hold your payment the first step is to officially tell them "My client does not agree with the imposed limitations as they are based on suspicions on your part which is not a proof. If you believe you have proof please present it to me as stipulated in the disclosure rule so that I can prepare my client's case for the discovery stage."

    Of course you don't email this from some yahoo e-mail address nor you do it if you are not a lawyer. It's just how my lawers is handling it basically.
     
  15. Matteo

    Matteo Newbie

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    My god I havent even started and paypal are putting me off completely.

    If they are so bad why dont people stop using them..? Start encouraging companies to look elsewhere.

    They sound like complete f...ers
     
  16. killerhis

    killerhis Newbie

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    I also have problems selling digital product with paypal.. but this is my main problem:

    People buy their digital products using paypal with their creditcard and then recall their money, stating that the credit card was used illegally. Basicly Paypal recieves a complaint from the credit card company and the money is returned and I can't do anything about it.

    Anyone has this problem too and has any tips on preventing/solving this problem?
     
  17. CyrusVirus

    CyrusVirus BANNED BANNED Premium Member

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    Yup, thats what I ended up doing, I got tired of paypal saying i don't exist and holding my money.. send them my ssn my photo, address.. heck i have even called the social security office and made paypal sit on the phone to verify i was human, and still said that i didn't exist lol, every since then i stuck with 2checkout. best yet
     
  18. savvypro

    savvypro Regular Member

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    It's not the companies, it's the buyers. Paypal has more account holders than any other processor.

    Plus it plays up the idea of it being "the safer, easier way to pay online" Even though it's a wolf in sheep's clothing - for business that is.
     
  19. clyde

    clyde Elite Member

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    Use e-junkie's system or just completely move to clickbank.com

    There's another one that's used by Jon Leger, I forgot the name.

    Except for CB, both will have the money straight to your PP.
     
  20. savvypro

    savvypro Regular Member

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    I posted the following in another thread (http://www.blackhatworld.com/blackhat-seo/1481915-post2.html) and it looks like it might apply to paypal requiring SSN.

    Point 5 above could be brought to their attention.

    ....

    On the 2checkout.com account - one word of warning.

    I've seen a few posts other threads here in BHW, warning people about not moving large amounts through them. As they will start acting like paypal, when your volume becomes large (they'll suspend the account and hold funds).

    From the impression I got from the posts, the accounts went from 0 to large amount very quickly (large being $50,000+). If the amount builds up over time there shouldn't be a problem. Than again, if your doing $50,000 a month - your own merchant accounts (have a spare one incase your main one goes down), would be the thing to look at.

    So just bare that in mind.