[Help] How do we track back EXACT identity of visitors in our website?

KartikJha

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I recently bumped into this tool - http://www.visualvisitor.com/

I thought why would it be any different from Mixpanel or Hotjar, but it said VV will tell you who your visitor is! Out of curiosity, I requested a friend of mine to try this out on his website as he had 10k visits a day, so I thought to test it out on a big scale. The result was exactly as I expected. VV used to send an email whenever there was a visitor on the website. I expected that it is nearly impossible for VV to tell the identity of a visitor, but it did mention which company the visitor is from - for 30% of the time, the email said someone from <ISP name> visited the website. It gave the IP address, time, date, links, and pages the visitor bounced - normal stuff.

Any review if anyone has tried out this tool?

To what extent can we track the visitors of the website (via analytics, not via a contact form)?
Apart from heatmap, IP address, web browser, Operating System and country, can I track the person via any other means - like the company they are working in, their interest, email address, phone number etc etc.


There is also a WordPress plugin for the same: http://www.visualvisitor.com/about-us/wordpress-plugin/
 

redarrow

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you can only get the users ip and referrer info.

pho code.
 

Kingoo

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to track which companies are visiting your website (b2b business) try fastbase.com analytics add-on which is free
 

KartikJha

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Asif A Khan LONDON

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Thank you @Asif WILSON Khan this was indeed helpful. So basically, in a nutshell, the best that could be done is using service that identifies companies using IP and that is the best lead we can get ethically.

Yes, I think that is the case at the moment.

If you get emails through a contact form going to Gmail then these tools might interest you:
Rapportive https://chrome.google.com/webstore/detail/rapportive/hihakjfhbmlmjdnnhegiciffjplmdhin?hl=en
Full Contact https://www.fullcontact.com/apps/gmail/
 
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