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Help - Buyer made a dispute in paypal even though i delivered everything. (website)

Discussion in 'BlackHat Lounge' started by Seadragon, Mar 20, 2013.

  1. Seadragon

    Seadragon Regular Member

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    Hey,

    I'm looking for some help.

    I have just had a dispute against me in paypal

    I delivered the website all in full and everything correctly.

    I've even transferred the domain name into his godaddy account and now he's made a dispute for it.

    What can i do?

    He has made a dispute stating he has not received it.. even though the domain name is now in his account and it has left my account in the red.

    Any help is appreaciated
     
  2. daddymax

    daddymax Junior Member

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    paypal protects the buyers more than anything.
    if you have proof from godaddy then you will have submit it in the dispute area and hope that paypal is gonna look at it.
     
  3. Seadragon

    Seadragon Regular Member

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    That's a disgrace.. as soon as the domain got transferred he opened a dispute.
     
  4. daddymax

    daddymax Junior Member

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    Some ppl are just a waste of space. Twats basically
    after you gave him the final version of the website, did he email you any satisfactory words blah blah ? anything that you could use proof for paypal ?
     
  5. ibmjango

    ibmjango Jr. VIP Jr. VIP

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    Dont worry my friend, just check when you have transferred the domain, i didnt remeber exact time period but godaddy do allow to reverse domain transfer even after transfer is complete...so go and check the timeline to get that domain back in your account...and you are good to go..once you get ownership of that website game will be back in your hands.. :D
     
  6. Seadragon

    Seadragon Regular Member

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    I have emails saying i have now transferred the domain name personally from him etc...

    I have the godaddy email stating it was transferred.

    The site is up and running.
     
  7. mickyfu

    mickyfu Jr. VIP Jr. VIP Premium Member

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    I would just politely email him and tell him if he wants to follow through with the dispute, then you will NSEO the website.
     
  8. xsuni

    xsuni Junior Member

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    That is why it's always good choice to use escrow. Especially when you are selling a site. I heard similar incidents many times, can't understand why those people do this kind of works.

    Try to provide all proof with images to PayPal. Hope they will listen to you.

    Good luck!
     
  9. Seadragon

    Seadragon Regular Member

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    Fucking joke.. a months work and literally a few days after getting everything it goes down the drain.

    Currently trying to email him but getting no response even after shortly opening a dispute.
     
  10. ibmjango

    ibmjango Jr. VIP Jr. VIP

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    its okay ..i m telling you even if you have transferred this domain, just go back and check your mail carefully godaddy allow to reverse domain transfer if you let them know that you didnt want to do it.
    and i m telling you this because i had same kind of experience ..and in my case they have given me this option...so just go and ask godaddy to reverse the transfer, but before you approach them think for a valid reason, i am sure they will help you to get that domain back if you have some proof and you are not scamming anyone...sometime people do abuse genuine clients just for some personal argument they had...(i am not talking about you but it happens) so twice check your case and if you still feel you need help and you are honest enough to provide proofs then go ahead at both ends you will get help, either with paypal or with godaddy...

     
  11. Seadragon

    Seadragon Regular Member

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    Already thought about that.

    The thing about it is, i've paid things out of that money to create the site so i stand to lose out in my own pocket quite a bit.

    He literally said i haven't delivered.. i have full proof of domain transfer, emails staing he accepted it, stuff like that. Just whats the point in doing all this work to get naff all back!
     
  12. sovereign

    sovereign Jr. VIP Jr. VIP Premium Member

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    So fight the dispute.. You have more than enough evidence to easily win

    paypal doesn't protect buyers of intangible goods so you'll win
     
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  13. Seadragon

    Seadragon Regular Member

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    What advice would you give regarding what to say to paypal?

    Appreciate it mate.
     
  14. ice41

    ice41 Power Member

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    Ever heard of contracts before starting a web project?
    Transfer the domain back to your end, and everything will change. Just do it now dude!
     
  15. Seadragon

    Seadragon Regular Member

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    You learn something new everyday.. didn't think i'd be scammed, to honest for my own good.
     
  16. BossHoggRay

    BossHoggRay Newbie

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    Take a screen shot of your proof upload it to the dispute area in paypal.You should have no problems with paypal reversing the money back to you after you show them proof.
     
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  17. IMTopgun

    IMTopgun Jr. VIP Jr. VIP Premium Member

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    Notify PayPal that this for an intangible item, it was a website with a domain name, both of whcih were transferred to the buyer as agreed. Give them a url. Take a screenshot of the email from godaddy saying the transfer was compelte and attach it as proof in your answer to the dispute. If whois shows the buyer as the registered owner take a screenshot of that as well. Escalate to a claim. You will win the dispute and get your money back in a couple of days.
     
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  18. futurestunner

    futurestunner BANNED BANNED

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    Do you guys still sell websites using paypal, haven't heard bout escrow.com? I never give my domain/website buyers others than escrow.com option so both can be safe at their position. ESPECIALLY when its high end transactions.

    OP if its low cost sell then let it go and follow the dispute. we all learn through failure and get mature with very first hook.

    Good luck OP
     
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