Have you looked for tech support from proxy supplier?
- Thread starter Tony A
- Start date
- Jun 10, 2025
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Yes, good proxy support really matters because small setup mistakes often cause most of these problems.
- Feb 24, 2021
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Yes, some proxy supplier also help with technicality problem.
- Feb 28, 2010
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What exactly is the point of this thread?
- Nov 25, 2025
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Simple rule: if you’re not sure what proxy/pool fits your task, ping support before you buy. The support will tell you what to get and if it’ll actually work. Better to hear “won’t work for that, but it’s fine for X” than buy it, test it, and end up annoyed
- Mar 30, 2010
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Most of these issues are actually client-side problems caused by improper connection pooling, missing retry logic, or sending too many requests through the same endpoint without proper rotation - your customers need to implement proper session management and error handling instead of blaming the proxy infrastructure.
Tony A
Newbie
- Dec 17, 2025
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Yeah thanks but what should we do as a supplier? Give them directly tech support? Is that should be expensive?
Tony A
Newbie
- Dec 17, 2025
- 15
- 9
Brianvault
Junior Member
- Feb 12, 2026
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From the user side it helps when providers give clear docs, simple configs, and realistic usage guidelines. That usually solves a big part of these issues
- Nov 2, 2008
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i self learned about proxies from 2002 - 2020 so no help was needed
- Jan 20, 2026
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The question is a bit unclear. However, from the perspective of customer interaction, all proxy providers offer high-quality technical support—to a greater or lesser extent. This is because not everyone looking to purchase proxies is experienced in the subject. It is, therefore, perfectly normal to reach out to technical support to ask which proxies would be best suited for your specific tasks.
