Anywhere, in every business, you will always encounter some clients who will never ever be satisfied. Most of the time they're just complete morons. This happens all the time. Get over it, let it go and even give them a refund if that's the only to get rid of them. They're only wasting your time and energy, don't let them do so !
Yes there are. though because of these people you are doubting your capacity to deliver quality work which enables you to push your self a little more on the next client that you would have, which is a good thing right!? Just don't let your emotions take over you.
When you go to school and / or work for a large Corporation you're taught "the customer is always right". When you've been a business owner for any length of time you learn that is complete bullshit. The customer is always right when the customer is fair, holds up their end of a contract and is respectful. If they breech the contract, become unfair or start treating you without respect - FIRE them immediately! Refer them to your top competitor with a smile or tell them to just hit the road.
Of Course, Yes! Dude, you can never please everyone.... Sometimes some even get nasty with rude words. You just have to take it on the chin! There are no companies or people who's never displeased anyone!
And please, don't try to want to be 'all perfect' before launching out in business.... because no matter how perfect you think you've become, your work may still be regarded as 3rd class when compared with other experts. You have to deal with some clients frowning at you - it's part of the whole business thing.
This applies to every business not just IM but you cant keep everyone happy no matter how hard you try. I have gone over and above to produce for customers who have still called me to say how dissapointed they were......and I have done a half average job for others and gotten hand written letters of thanks in the mail along with with countless referrals. So to answer your post yes. But if you know you are providing something better than anyone else then keep your head down and keep on pushing forward the positives will far outweigh the negatives.
ugh talk about offline clients. Whenever you get a customer for webdesign they jump on you wanting the best thing for cheap. After that they tend to change their minds about the layouts, or bug you about adding content or something else. Its mind blowing )
