Beware of Gspay.com they scam a lot... I was not able to believe it, since i made business with them since two years, but now, i know the truth. Stay Away ! I just lose around 20 000 euros, a lot of time, and my business is now in big trouble because i sent goods to my customer, so my lose are more about 30 000euros. Which is big money for me. Here is my little story with them : I start processing 2 years ago, with a low chargeback and refund rate, everything was fine, Customer support was OK, and pretty flexible i would say. For some reason i had 3 accounts with them 2 in euros and 1 in dollars. But they don't know i'm the same owner when they start scam me, That's the funny part and the reason why i can say 100% it's a scam. 2 months ago they started to block my dollars account with 3200$ in it, the account was new and made for "high risk" so i don't really mind it, the reason was "the bank close our dollars account for high risk sorry fund are blocked for 180days". Ok that's the game... Too bad... I don't really protest. 2 weeks later my 1st account made with them is blocked aswell for the same reason at the dollars account. And a friend of mine as the exact same problem at the same time! So i start to hit the financial support. The funny thing is my 2nd account was not blocked at all, so this is a selective scam. I start to send some mail to try to understand, the reason is the same as Dollars account Weird. "We regret to inform you that our processing bank has stopped rendering services for replica merchants. Your account was put to test mode, because one of our merchants has been abused by VISA Compliance Department regarding selling counterfeit Nike shoes. The VISA terms and conditions prohibit acquirers from engaging in or supporting any activity that is illegal. Transactions involving the unauthorized sales of Intellectual Property are considered as a direct violation. The risk management of bank has initiated blocking of all unpaid funds for period 180 days. We will release all unpaid balance and holdback fund after 6 months accordingly. With regards, GSPAY Team." So ok now we can start play with them, i know my 2nd account is still alive, but why continue business with them if they scam me whenever they want ? So i'm going all in, i contact them with my 2nd account in euro and asked why is still working and not my 1st account. "ME : hello i do not understand why you sent me this payout (which its cool) and not put this account on test mode. And the other one i have with you is in test mode and cant be payout ? Any special reason ? Gspay : EURO terminal still alive. Which account is also yours ? ME : blablabla Gspay : Ok sorry it's was blocked by mistake, now it's activated." This was a little hope for me, maybe payout will flow again from my 1st and 2nd account. Maybe i will continu business with them. I was not sure at this moment, even if i know they are scammer, maybe i can continue a little longer with them, because i have big money in holdback (10 000euros) and i want it back. So i start processing again, and surprise, the last payout of my 1st account has not been release one week later, so i hit the financial support again here is the answer : "Dont worry we will pay on this week. Thank you for your patience and attention. With best regards Adam Rich GSPAY team" And one week later more : "ME : hello, can you confirm this payout 2014-04-10 Forecast: payout 2014-03-24 to 2014-03-30 â?¬2459.14 will be send today ? GSPAY : We regret to inform you that our processing bank has stopped rendering services for replica merchants. Your account was put to test mode, because one of our merchants has been abused by VISA Compliance Department regarding selling counterfeit Nike shoes. The VISA terms and conditions prohibit acquirers from engaging in or supporting any activity that is illegal. Transactions involving the unauthorized sales of Intellectual Property are considered as a direct violation. The risk management of bank has initiated blocking of all unpaid funds for period 180 days. We will release all unpaid balance and holdback fund after 6 months accordingly. With regards, GSPAY Team. ME : I don't understand you the last message from your financial support told me it's was OK. GSPAY : sorry, our merchant account has been blocked yesterday, 9th of April. We cannot release even a cent from it. VISA has blocked it due to selling counterfiet goods." This is for my 1st account! After you know what happens with my 2nd account They let's it running 2 weeks more and and last payout has not been release aswell... So now here is my lost with GSPAY : Account in dollars : 3000$ 1st account with them in euro : around 2800euros + 2600euros holdback 2nd account with them in euro : around 3700euros + 8000 euros holdback Total : Something like 20 000euros. my last mail to them : "Why you did not realease the last payout ? You pretend on another account than your dollars account was blocked, i lost 3000$++, Ok that's fine. Now you block me this account as well with 12 000euros on it + another one with 4000euros. You will pretend your euro account has been blocked too right ? So it's the end of business for you i belive, but a friend (who you scam aswell for something like 4000euros) of mine just make an account with you, and it's live and working in euro. So now i want to understand what happen, i know i will not get my payout, in 6months or so. I know you want to scam me. I just want to take back some money... So let's forget about holdback for now, i really never count on it, i read a lot of thread about you before start business with you, so i know your method about holdback. But i want to have my money back (- holdback), of all my accounts i made with you. You can have the insurance i will not give up, i'm very patient, but don't push me too much. Adam rich on precedent mail was telling me i will receive my payout, you are liying to me, and put me in large trouble. I will not start to threaten you, it's needless, i just want the right to have my money back, and i'm sure you will understand it, check my history processing with you, i was honest with my customer and so with you (less than 1.5% chargeback). I don't understand overall why you not want continu to do business with me and prefere short rentability. You made more than 20k euros of processing without holdback with me on my account. And i was working on double the processing volume, anyway it's pointless to talk more, i just want a favorable issu about all this mess... 2014-04-18 23:28:24 Support we've received another abuse for EURO terminal, the funds are blocked until the end of September, 2014. The bank will not release funds earlier, sorry. With regards, GSPAY Team." Now i'm a honest person i keep the right of edit all the thread if the fund are really release one day Beware, don't be stupid same i was and thinking you will not be in trouble because you make your business by the right way, and a processor payment have no reason to scam you because you have a good profil of chargeback ratio and stuff like this : They don't care about it. Everything 6 or 12 months they make a huge selective scam. It's what i think now. Thanks for reading : I can provide full screenshot if you can't believe me. I will Update this topic by editing if i've got some news from them, i'm a patient person, maybe they will release fund in 6months who know... I will update this if they do so. I will try 95Epay and other company and let's you know.