Got a sale in one abandoned store - what to do?

sanj108

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I'm talking about an abandoned woocommerce store which was incomplete, just have some random men's products. I have never done any SEO or optimization.

The domain name is exact match single word one which I have plan to develop later.

Yesterday someone made a purchase of 2 products via paypal. He didn't even provide shipping address.
The receiver paypal email not linked to any paypal account.

What should I do?
 

sanj108

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Email him for more details

The problem is that the store is not operational now.
I wouldn't be able to accept that payment because that email he paid to is not linked to any paypal account.
 

gorillabob1

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Push a refund and shut the store down entirely. You don't need issues with your Paypal over something like that.
 

sanj108

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Push a refund and shut the store down entirely. You don't need issues with your Paypal over something like that.

I've cancelled the order, messaged the buyer regarding the issue and also made all products 'out of stock'.
Now nobody will be able to place order.

But I'm now wondering how can he find that store! Is that because of exact matched domain?
I have never done any kind of promotion
 

AngelSeo

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I've cancelled the order, messaged the buyer regarding the issue and also made all products 'out of stock'.
Now nobody will be able to place order.

But I'm now wondering how can he find that store! Is that because of exact matched domain?
I have never done any kind of promotion
Yep the exact match domain most likely.
 

Shubhankar Paranjape

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This happens. It's a scam. Usually done with stolen credit cards or so. Reject that order and close the store or make all products go "out of stock" until you restart it.
 
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