I bought a lead page designer for 12$ via paypal, as soon as i started using it, i realised it was shit and it was of no use for me, the sale page said "1 month money back guarentee" i asked for a refund within 4 hours because i realised it was of no use. I won the claim - thats what paypal says but i havent got any money in my account yet it says +11$ but i havent withdrawn anything and i have 0 balance as well. When i click on view in that +11$ statement it says "paypal is still reviewing this claim" and when i click on it, it says no open cases. How can i get my money back? Will i get it back?