So, I work for a company with 300+ people. When you google the company name, there's a web site for complaints that comes up as the 3rd result. My company and my companies contact us page is 1st and 2nd. The PR of the complaint site is 4 and the PR of the complaint page about my company is 1. In contrast, the next result in google is our wikipedia PR 9 page about our company which is PR 4 The complaint is an eye sore. It comes down to people didnt read their contracts, and we made things right. But the results are still there, and would very much like it to go down. We've paid companies to try and make it go away. No luck there. Google doesnt seem to sort on PR. Does anyone have any tips on how to make that complaint go off of page 1? Does anyone know how google orders results, so that I can figure a way to make it go away?