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Godaddy = thieves?

Discussion in 'Domain Names & Parking' started by xboxps3wow, Aug 18, 2011.

  1. xboxps3wow

    xboxps3wow Power Member

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    So, I had a little problem with godaddy and emailed them to ask some questions... after answering the same questions a couple of times, I gave up on them. Then I checked my Paypal account and saw that they charged me $30 dollars for Administrative Fees.. wtf? How can they charge me like that without even asking or even telling me!? Then they took another ten from my CC... Man I'm so pissed.

    Anyone know if I can move my domains to Namecheap?
     
  2. angelas111

    angelas111 Jr. VIP Jr. VIP Premium Member

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    did you call them back to find out what the fees are?
     
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  3. xboxps3wow

    xboxps3wow Power Member

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    Well, I found this in their Legal Agreements...
    "Go Daddy reserves the right to charge you reasonable "administrative fees" or "processing fees" for (i) tasks Go Daddy may perform outside the normal scope of its Services, (ii) additional time and/or costs Go Daddy may incur in providing its Services, and/or (iii) your noncompliance with this Agreement (as determined by Go Daddy in its sole and absolute discretion)."

    They pretty much charge you $9.95 for every time you ask something about your domain.. fucked up if you ask me.
     
  4. BassTrackerBoats

    BassTrackerBoats Moderator Staff Member Moderator Jr. VIP

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    They have never charged me for an anything other than what I ordered on their site (which can be a huge pain) and I've spoken to them numerous times on the phone.

    I have hundreds of domains registered with them.. like 400 or so under numerous accounts.

    That is unusual and I would certainly ask what the charges were for if I had an issue with them.
     
  5. chief99

    chief99 Junior Member

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    I would call them directly cause I been with them for years with hundreds of domains and have never seen that before.
     
  6. Rob Whisonant

    Rob Whisonant Junior Member

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    Be careful. They may charge you an administrative fee for asking about the administrative fees you have been charged.
     
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  7. yerrot1

    yerrot1 Junior Member

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    I HATE godaddy because they make everything difficult and suspend domains more than other registrars. But even I have never had them do me like that. I'm not surprised though. I have just started moving everything to namecheap, they don't have as many discounts but they are a better company for SEOs.
     
  8. Italian Hawk

    Italian Hawk Power Member

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    What exactly were you asking them? I've called them several times and emailed them once or twice to ask for explanations. Are you asking them to actually do something on your account?
     
  9. xboxps3wow

    xboxps3wow Power Member

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    Well, they said my whois wasn't up-to-date even after updating my phone #. I replied few times saying that I've updated the info (it said to reply in the email or they would cancel the domain).... and thats pretty much it. I also called them about the same issue (they said it could only be handled via email)
     
  10. webpfa

    webpfa Power Member

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    Yes they are, I just moved my sites to namecheap cause this kind of stuff. Many times they charged my credit card without any warning and charges that I did not authorized.
     
  11. dheer

    dheer Jr. VIP Jr. VIP Premium Member

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    I have heard plenty of horrible stories about them but never got any problems so far. Its lame if they charge for support.
     
  12. webpfa

    webpfa Power Member

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    Just move all your domains and do a chargeback.
     
  13. drac313

    drac313 Junior Member

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    I do find godaddy a bit annoying but i have never experienced that. It is time you stop using them...they overcharge anyways.
     
  14. zen19

    zen19 Elite Member

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    For the love of all thats sexy, WHY WHY WHY WHY WHY would anyone use godaddy?

    Take some uncooked chicken, leave it in a closed glass container outside in direct sunshine for a couple of days. Then open that container on day four and breathe in really deeply through your nose.

    That feeling of extreme nausia is EXACTLY how EVERYONE should feel about godaddy. They stink of scam, and you should upchuck and run a mile everytime you feel compelled to save one measly dollar by using their noxious services.

    It amazes me that any IM/SEO pro would use this putrid corpse of a company.

    Ahhhhh /rant. Seriously though, avoid GoDaddy.
     
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  15. Autumn

    Autumn Elite Member

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    A few years GoDaddy stole 300 domains from me over ONE unsubstantiated spam complaint. They never even gave me a chance to defend myself, they just yanked the domains (and all the income that went with them). When I bitched to them about it, they wanted $200 PER DOMAIN to unlock them so I could transfer them somewhere else. Absolute fucking low life cunts alright.
     
  16. Curt7

    Curt7 Junior Member

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    Awhile back, I was researching a new domain on Godaddy. After finding three that were available, I had to leave the site for a few minutes. When I came back, all three were no longer available.
     
  17. golk75

    golk75 Regular Member

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    They do that when you domain had been used to spam
     
  18. chlwotjd678

    chlwotjd678 Newbie

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    Wow if this is true, I'm never buying from godaddy again. Namecheap looks really good though for domains.
     
  19. mahogany_rush

    mahogany_rush Newbie

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    Godaddy=SUCKS. They have hijacked domains for years. Use Namecheap... I have NEVER had a problem.
     
  20. Derik

    Derik Regular Member

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    Warning !
    Check preapproved payments with godaddy along with your paypal or cc . cancel them