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Godaddy - scamming barstewards

Discussion in 'BlackHat Lounge' started by Choronzon, Feb 11, 2009.

  1. Choronzon

    Choronzon Power Member

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    I should have posted this in the shit list. In the past month godaddy have charged me for 2 domains that I specifically only wanted for 1 year and I definately marked then as not renewable. Today they stung me for another 34.99 for an SSL renewal that I didn't ask for or authorise.

    My tip, don't let them keep details of your PP account, they will just withdraw money however and whenever they want, scammers!!!
     
  2. hotwicked

    hotwicked Regular Member

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    I never allow for automatic renewal. I always use manual and check on a regular basis to keep all my domains up. Though the main domains are registered 10 years out so I don't have to worry about them.

    I hear a lot of complaints about godaddy and it scares me a bit. However I have been using them for years for domains (only domains) and never had a real problem.
     
  3. internetNinja

    internetNinja Junior Member

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    Happened to me before too on a domain I didn't use anymore. You have to physically go into your account and cancel even though auto-renewal was not selected.
    I purposely ignored renewal email because I didn't want to renew and they did anyway. Jerks!
     
  4. virtualgeorge

    virtualgeorge Junior Member

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    I have used godaddy for many years and sometimes I would have a domain auto-renew that I didn't want anymore. It was my fault for not paying attention but I just call or email them and they always took care of it everytime without a problem. But I always took action immediately, as soon as I would get the renewal email I would cancel the order in the control panel and then request a refund.

    I have a lot of domain names so I used to leave the important ones on auto-renew but I don't do that anymore. Every few months I just do a bulk renewal of anything coming up in the next few months and then go get a coupon code so I don't pay full price.
     
  5. spaceinvader

    spaceinvader Regular Member

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    lol, they tried to scam me too.. i tried to buy a godaddy gift card recently, they took my money but no gift card arrived. gave them another couple of days and emailed them. Got an email back from the fraud department asking for my government ID to be scanned and emailed as they beleive i had deliberately put in false details ;) .. told them that i live in a democracy so i choose not to carry id and im working away from home and i dont carry my scanner with me. Eventually had to take it to a paypal dispute to get my money back. got a nice email from them today saying i am banned from using their services, i mailed them in reply to say i really appreciate being banned from your services. arse wipes, never again!
     
  6. vslay

    vslay Registered Member

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    I've got a bunch of domains coming up for renewal within a month that aren't set to auto-renew, I will definitely keep my eye on them and make sure they don't try any funny business with them.

    It is kind of a pain having 3 or 4 accounts with them,it is hard to keep an eye on everything.
     
  7. titos22

    titos22 Newbie

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    it is also very easy to fall for their tricks, each time one buys a domain, they try to trick you into some BS overpriced useless service on every step of the process. :shocked:
     
  8. webhat

    webhat Registered Member

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    Got ripped off by them too.. some of my domains mysteriously became auto-renew, and a .us renewal costs $20+! I can reg a new one easiy under 5$ ....:spank:
     
  9. Choronzon

    Choronzon Power Member

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    This was in part of the email they sent me, funny I didn't even know about this feature until they told me...


    To cancel any item in your account, please use the following instructions:

    First, log into your customer account:

    • Go to our homepage.
    • Select 'My Account' from the top of the page.
    • Log in using your account username (which may be the same as your customer number) and password.

    If you have trouble logging in, our Account Retrieval System may help you. You can use this to retrieve your customer number and/or reset your customer account password. You can find this system by selecting 'Click Here' next to 'Forgot Your Password?' on the 'My Account' login page.

    Once logged in, follow the steps below to cancel:

    • Select 'Payments and Renewing Items' from the 'My Renewals & Upgrades' menu.
    • Check the box next to the item(s) you would like to cancel and click on the 'Cancel Item' button.
    • Select 'Cancel Now' in the menu that appears to the right.
    • Click on 'Save Changes'.

    Hope this helps someone from being robbed. I have killed everything from being renewed... oh and I did get a refund after making a PP dispute...
     
  10. sasori

    sasori Newbie

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    I got a bad experience with Godaddy as well,. sometime ago, I decided to promote a product from paydotcom, so i purchased a .info domain for 1 year because its cheap..but I was shocked when I completed the payment I got charged for 2 years man! and there are additional charges as well, one problem I noticed with their site is, they got a lot of crappy offers while on the payment process, I didn't even notice that I was paying for 2 years.. thank God they refund my paypal money. I will never use their service again.
     
  11. vslay

    vslay Registered Member

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    Where are you getting .us domains for under $5?
     
  12. randy69

    randy69 Registered Member

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    I agree with Virtualgeorge, just contact Godaddy as soon as you have a problem, and you'll get you refund. I did anyway.

    Randy
     
  13. LHaskins

    LHaskins Regular Member

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    Yeah,

    There payment setup defaults to 2 years while you are signing up. You have
    to change it to 1 year manually.

    Let them try to charge me extra! :D I use a VCC when I buy and leave no
    extra on the card.
     
  14. grafxextreme

    grafxextreme Regular Member

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    hmmm....

    I've been having a lot of problems with them lately. I've used them for years without incident. Recently, I paid for about twelve domains and supposedly I was supposed to get a deal on another domain. It was offered to me (.com) for $1.99. I went ahead and ordered one. When I came to the checkout area I noticed that my $1.99 domain had turned into a $10.xx domain.

    I emailed them about this a few other problems lately and have yet to get ANY response from them. Sad, they were such a good company but now perhaps they've become a victim of their own success.
     
  15. pintonbd

    pintonbd Power Member

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    Its really a bad news
     
  16. dropzone

    dropzone Registered Member

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    VCC is the way to go with all the dogs that want a card on file, just be sure there's only enough for the current purchase. Btw, when a card is empty it makes a great 'card on file' offering to get rid of the annoying your card is about to expire nag.

    You can use PayPal but be sure to "cancel your merchant relationships" after the sale to keep 'em out of your account
     
  17. scriptkiddy

    scriptkiddy Junior Member

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    I buy domains from godaddy every day, somedays 5 somedays 50, their system is a pain until you get used to it, the default is for 2 years and auto renewal, you Just have to click the right buttons!

    Hell, when you can get an info for $1.19 with free privacy and free hosting it's worth a little hassle. Sure, they try to sell you everything they possibly can, but wouldn't you in their shoes? it's just business (and almost black-hat social engineering).

    In the past I've had domains auto renew when I didn't intend it, but my fault, I didn't switch it off, and I didn't take any notice of their renewal email.

    I now have a lot of info domains with GD needing renewal each month, GD send me warning emails saying they will expire unless I renew them as they don't have auto renew, fair enough. The ones I want I will transfer elsewhere. It would be a lot easier to keep them at GD, and I'd be happy to do so, but renewal + privacy is about $16, and I can get the same from moniker at about $8, (I like having privacy as I don't want Google or anyone else to 'link' all my domains)

    To transfer each domain I have to log-in to their privacy system and cancel the privacy, log-in to GD and unlock the domain, and get them to email the transfer authorisation code, then log-in to Moniker and enter the domain name and auth code, then click on a link in the email they send me, then wait a week for the transfer, then set-up the dns and hosting.

    Probably just about worth the hassle for $8 a go....