Gmail not Authenticating my DKIM Record

moneyguru2013

Regular Member

Mar 13, 2013

1,900

601

• Feb 12, 2019

• #1

Hello i need some help from the experts on this forum. I bought a unmanned VPS and i installed Vesta CP panel on it . I am using round cube to send emails. However Gmail is not authenticating my DKIM record as a result my emails are going to spam folder. My VPS support is saying they do not manage DKIM records. Can someone help? How do i correct the DKIM record?

 

D

Deleted member 877043

Guest

• Feb 12, 2019

• #2

Have a look here and see what the result tells you: https://mxtoolbox.com/dkim.aspx

 

moneyguru2013

Regular Member

Mar 13, 2013

1,900

601

• Feb 12, 2019

• #3

TrayShawn said:

Have a look here and see what the result tells you: https://mxtoolbox.com/dkim.aspx

Click to expand...

Thanks for your reply, What do you put in the selector section?

 

Last edited: Feb 12, 2019

D

Deleted member 877043

Guest

• Feb 12, 2019

• #4

Have a read here about the selector: https://www.emailarchitect.net/domainkeys/doc/html/selector.htm

If needed create a new key here: https://port25.com/dkim-wizard/

Could be that the key isn’t upper- and lowercases by Vesta CP. That wouldn’t be the first time that it happens.

 

moneyguru2013

Regular Member

Mar 13, 2013

1,900

601

• Feb 13, 2019

• #5

TrayShawn said:

Have a read here about the selector: https://www.emailarchitect.net/domainkeys/doc/html/selector.htm

If needed create a new key here: https://port25.com/dkim-wizard/

Could be that the key isn’t upper- and lowercases by Vesta CP. That wouldn’t be the first time that it happens.

Click to expand...

Thank you Tray, i will check them out. However what do you mean by key isn't upper and lower cased?