1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Getting refund on Fiverr?

Discussion in 'BlackHat Lounge' started by gamingneeds, Jul 2, 2012.

  1. gamingneeds

    gamingneeds Regular Member

    Joined:
    Jul 18, 2008
    Messages:
    401
    Likes Received:
    83
    I have two orders now that have been delivered without being completed properly.

    I have rejected the work, but the seller is ignoring me. How do I proceed to get a refund?

    I contacted Fiverr Support about a week ago and haven't received any kind of response.

    Thanks for the tips!
     
  2. knall

    knall Regular Member

    Joined:
    Apr 16, 2010
    Messages:
    453
    Likes Received:
    161
    You can file a dispute on Paypal if all else fails.
     
  3. JustLearningTheRopes

    JustLearningTheRopes Registered Member

    Joined:
    Mar 15, 2012
    Messages:
    70
    Likes Received:
    31
    Not sure why customer support is not responding. They have always responded to me within a matter of minutes.

    Try it again: http://fiverr.com/feedback

    Just make sure to explain as much as possible to them. They should take care of you pretty quick.
     
    • Thanks Thanks x 1
  4. Typlo

    Typlo Jr. VIP Jr. VIP Premium Member

    Joined:
    Sep 22, 2010
    Messages:
    1,289
    Likes Received:
    499
    Location:
    New York
    Home Page:
    If you paid via Paypal you simply file with Paypal for a refund. Fiverr rarely responds and you should get your refund. If they do respond then state your case.
     
  5. nonin

    nonin Jr. VIP Jr. VIP Premium Member

    Joined:
    Apr 26, 2010
    Messages:
    729
    Likes Received:
    498
    Gender:
    Male
    Location:
    I connect dots..
    Home Page:
    I once bought a radio advert gig and the guy was a scam

    called that radio station, filed several complaints.. but fiverr didn't give a s*!t :/

    now I feel stupid - really, had to ask a refund to Paypal

    I would say - if he will not admit his fault you will not get your 5$ (forget them and learn the lesson)

    gl
     
  6. kideze

    kideze Elite Member

    Joined:
    Jun 23, 2009
    Messages:
    1,719
    Likes Received:
    330
    Location:
    the GRAND valley
    fiverr has basically no customer support. So your 5 dollars will be at risk.
     
  7. popzzz

    popzzz Supreme Member

    Joined:
    Apr 12, 2009
    Messages:
    1,337
    Likes Received:
    13,700
    Location:
    Don't touch the REP!

    ALWAYS had GREAT service from fiverr support and have NEVER took over an hour or two to respond! :yield:

    Enjoy ..... :cool2:




     
  8. DENNYBOY

    DENNYBOY Jr. VIP Jr. VIP Premium Member

    Joined:
    Feb 18, 2008
    Messages:
    203
    Likes Received:
    843
    Select Send Cancel Request button from the order page to send cancellation request. It will automatically cancel after three days if seller does not reply.

    Edit: No kidding you have posted this on 7/1 and people are still talking on this...lol