My business was also severely impacted and I remember that at the beginning he was refunding or at least responding to requests appropriately. I also requested a refund a while ago and have not received a response.
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- Thread starter Festinger Vault
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wpthemesandplugins
Registered Member
- Jan 9, 2024
- 63
- 64
He isn't though! That is the point of my posts.
- Dec 26, 2013
- 5,793
- 5,082
You shouldn't pay for sonething you are not receiving in the hope you may in the future.
My understanding is no updates are being provided either. Or am I wrong?
wpthemesandplugins
Registered Member
- Jan 9, 2024
- 63
- 64
Do you mean updates for the plugins and themes or updates for what is going on?
The answer is no, if I wasn't a member here and only visited his website, I would be in the dark as it mentions the 2nd October hearing, nothing else.
I don't want to shit list him, I just want him to honour his email which said he would give refunds, which he isn't doing.
- Apr 4, 2009
- 12,254
- 60,401
There has been updates on his website in the forum if you´d logged in, latest was 4 days ago, here.
- Dec 29, 2017
- 1,112
- 918
I agree and monthly subscribers shouldn't be charged
Opinions may vary on this but, in the case of "lifetime" it's insinuated...
It does NOT mean MY lifetime until I'm dead and buried.
It means the lifetime the product is available from the vendor.
To be fair to the vendor, he didn't pause/terminate his lifetime memberships, another company did through a court action.
west555
Senior Member
- Dec 4, 2011
- 930
- 397
He is not providing or arranging refunds, and even worse he knows users are been charged for last 2 months minimum. He is aware of that as I have seen him answering to complaints about that in this same thread. Yet he did not paused the payment processing and he is charging money for service that is not being provided, and ignoring all the refund requests.
I know kw he is dealing with a lot of things but that is just it's unethical and plain ripoff.
- Dec 29, 2012
- 6,827
- 30,551
Can you not cancel the billing on the website?
https://festingervault.com/user/billing/
I can't see since i don't have an active subscription but I do see the billing tab available.
It wasn't always there, he added it sometime after the 2nd October.
Can't remember the payment options available, but iirc, he uses paypal.. you can cancel the sub from the payment processor side too..
kelliejalex
Newbie
- Jun 14, 2023
- 14
- 6
@Festinger Vault i request full lifetime refund as you have negatively impacted my business now. You do not respond to emails and about to file a chargeback.
west555
Senior Member
- Dec 4, 2011
- 930
- 397
Billing tab is there but no option to cancel anything. Otherwise i would have cancel it 2 months ago, and i wouldn't be complaining here :/ As next month it will charge it also because he doesn't give a f**ck to pause payment processing.
- Aug 8, 2022
- 1,723
- 401
Fvault you're the most generous GPL service provider
all others are not only expensive but also limit how many sites u can install the things on
please come back or secretly move the assets to offshore anonymous server out of your jurisdiction
- from a lifetime license buyer urgently needs your service back
all others are not only expensive but also limit how many sites u can install the things on
please come back or secretly move the assets to offshore anonymous server out of your jurisdiction
- from a lifetime license buyer urgently needs your service back
mrtqzs
Newbie
- Feb 9, 2009
- 29
- 20
We could be discreet and call it VestingerFault. They would never know.
- Aug 10, 2022
- 1,236
- 807
i got paid some amount to promote festingervault, now I don't know whether to promote it or not. what should I do guys?
- Apr 4, 2009
- 12,254
- 60,401
Why don´t you just DM him and ask?
- Aug 10, 2022
- 1,236
- 807
he said, wait for the court's verdict
- Apr 4, 2009
- 12,254
- 60,401
So wait then.
- Apr 4, 2009
- 12,254
- 60,401
Nice find .. @Festinger Vault this is for your lawyer if he dont seen it yet.
wpthemesandplugins
Registered Member
- Jan 9, 2024
- 63
- 64
If this is true, why has he tried to shut Festinger down?
- Status