Funds not appearing on Payoneer Card

Roy Marlon

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Feb 20, 2017
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Good day! I need help urgently.

My Payoneer card expired and I ordered a new one. It was delivered and I activated it. They even deducted the usual annual card fee. Now, the payments i received are appearing on the OLD card and the newly activated card is showing $0.00.

Am i to transfer the money to the new card or what? This is my first time of getting a new card after one expired. Please help. It is really frustrating

I tried contacting support but they have not been helpful

THANKS IN ADVANCE
 
it will go to your new card automatically, give it sometime.
 
Provided the funds are showing in your account balance you'll be fine.
 
They only allow one card per currency so they will inactivate old one and transfer to new eventually

but as suggested try live chat better
 
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