1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

For people who work with clients

Discussion in 'BlackHat Lounge' started by SpellZ, Mar 2, 2010.

  1. SpellZ

    SpellZ Regular Member

    Joined:
    Feb 8, 2009
    Messages:
    357
    Likes Received:
    312
    Location:
    Toronto, ON
    So I'm going to a meeting in a few days, there is a very high change that this client would like to sign up for my service which is displaying there ads on the site for 2 weeks for $300 + they will get a blog post about there service, etc.

    So I'm wondering.. how do I put it all into like... Umm...

    Like when they pay me the $300? Where is the reassurance that I won't fuck them over? (excluding physical contracts because that is to much work, and our company is not really registered and all that, but its legal and very public and out there in the open with our faces on the site, etc).

    Like... I just don't want the client to say, "So I'm giving you $300 and in return I have your word? Thats all..."?
     
  2. SpellZ

    SpellZ Regular Member

    Joined:
    Feb 8, 2009
    Messages:
    357
    Likes Received:
    312
    Location:
    Toronto, ON
    Anyone? Thanks a lot guys
     
  3. shadowman

    shadowman Registered Member

    Joined:
    Feb 14, 2009
    Messages:
    56
    Likes Received:
    25
    • Thanks Thanks x 1
  4. SpellZ

    SpellZ Regular Member

    Joined:
    Feb 8, 2009
    Messages:
    357
    Likes Received:
    312
    Location:
    Toronto, ON
  5. vette09

    vette09 Junior Member

    Joined:
    Sep 28, 2009
    Messages:
    174
    Likes Received:
    40
    Occupation:
    Traveler
    Location:
    Earth - I travel full time.
    There are a couple options. You could put the money into escrow to be paid when the project is completed. You could require half the payment in advance, half upon completion. You could bill post-completion. Figure out what you want to do and present that as the option..

    I understand that you don't want to get into the whole contract thing but if this is someone you might be working with on a long-term basis you should consider it. Contracts protect both YOU and THEM so if you're going to be doing this as a business you need to protect yourself. Now, a $300 one-shot deal might not be worth it but again, if it's a long-term deal it probably is.
     
  6. maverickmarketing

    maverickmarketing Jr. VIP Jr. VIP Premium Member

    Joined:
    Dec 7, 2009
    Messages:
    681
    Likes Received:
    383
    Occupation:
    Chief Money Maker
    Location:
    USA
    Not sure if you have a LInkedIn or FB profile, but that is the best way to be transparent and "out there" to show a prospect that they can do research about you and get a level of comfort before doing business. It has worked really well for me to build initial trust.
     
  7. vette09

    vette09 Junior Member

    Joined:
    Sep 28, 2009
    Messages:
    174
    Likes Received:
    40
    Occupation:
    Traveler
    Location:
    Earth - I travel full time.
    Sometimes you gotta spend money to make money. Stop thinking short-term and think big picture.
     
  8. meathead1234

    meathead1234 Moderator Staff Member Moderator Premium Member

    Joined:
    Sep 24, 2008
    Messages:
    3,816
    Likes Received:
    13,918
    Doesn't need to be overly complicated. Just write up a quick contract with a professional looking header etc (that's what I do for all my clients). Most won't even bother with it anyway but keeps it legit.

    Doesn't matter if you're not a company either - just explain you run the business from home. Besides, it's only 300 bucks, if it was $30k would be a different story.
     
  9. jazzc

    jazzc Moderator Staff Member Moderator Jr. VIP

    Joined:
    Jan 27, 2009
    Messages:
    2,468
    Likes Received:
    10,143
    Copy a complicated looking lawyer style contract (99% crap, 1% you need to modify). They won't even read it. And they will have the "feeling" of security. Also $300 is not a lot of money for a company, so they probably don't care as much as you think.

    Just pretend you are professional and show up the naughty contract. :D

    I had contracted a person for a work. He sent me a contract. In IM I told him we should make clear that all this is under (some silly impractical contract bind). He said, ok let 's talk about it, but I am not familiar with it. I told him it was on the contrac HE sent to me :D He agreed without other explanation. ;)

    Written things SEEM important.
     
    Last edited: Mar 2, 2010
  10. Keedev

    Keedev Regular Member

    Joined:
    Apr 2, 2008
    Messages:
    290
    Likes Received:
    100
    You should had got things together if this is the path you want to take. Later on down the road you will get clients that are more picky than others.

    You need to state what you offer and what you're service does and doesn't provide. For instance ad space is just ad space, not the whole website. If you are doing a blog "post", do they own the post or is it just a duration of the post they own. Just don't make any false claims if you're looking for long term clients, if so then back it up. If you got them on any recurring type payments, make sure they pay within the deadline or that you will no longer be offering them services if they do not.

    Some people can get away with working for a long time without being asked for a contract or wanting to provide one, then there are others that offer a big variety of services. Contracts can be frustrating, but don't make it worse by copying a complicated one. Go check out seomoz, they did a write up on it, but it's much different since you're not offering seo services.
     
  11. falconer

    falconer Registered Member

    Joined:
    Dec 17, 2009
    Messages:
    92
    Likes Received:
    116
    Or you could do as we 'oldies' do in the UK.......full eye contact....offer your firm handshake......and say "You have my word I will not let you down on this"....take his cheque and leave......

    Not sure if it would work across the pond though..........