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Fiverr seller's confession on US buyers and clients

Discussion in 'BlackHat Lounge' started by Vypos, Aug 1, 2019.

  1. Vypos

    Vypos Newbie

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    Hello BHW heroes and Fiverr users.

    Is it just me or out of hundreds of my buyers and clients, most of those who are from US are the only real pain in the ass?

    I offer some small gigs for 5$ (3€ after fees and everything). I sell to dozen of worldwide buyers, but 80% of US buyers are literally pain in the a$$.

    8 out of 10 US buyers want special treatment, other files, other volumes, reuploads to other clouds, revisions and other stuff, so instead of >5 minutes work of mine, I end up solving issues for US buyers for days for sad 3€. Out of my 250 buyers, 30 were from USA and only 7 were just fine like every other buyer from other countries.

    My adrenaline always jumps up when I see order from US buyer :D do you have any similar experiences?

    Disclaimer*: I don't want to suggest anything negative towards USA or US citizens, but these are my experiences and I can prove them with statistics.
     
  2. Soucha

    Soucha Power Member

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    Those are not very good statistics.
    Extremely small data pool.

    Also, a lot of people on those platforms lie about their location and use fake aliases.
    Just because they say they are from the USA does not mean they are.
     
  3. TeslaFan

    TeslaFan Regular Member

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    Clients who pay $10,000 are way better to deal with then those who pay $5, that is just the way of the world in most cases. You should sell something more important if you don't love pains in the asses.
     
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  4. Stavro

    Stavro Jr. VIP Jr. VIP

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    If you price yourself as a first-time student, your clients will view you as inexperienced and micromanage everything you do. And if you charge agency rates, your clients will give you the same freedom to act as they would an agency.

    In the United States, $5 is less than the hourly minimum wage. So by charging that rate, you're sending a message that you can't even hold a job as a minimum wage burger flipper.
     
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  5. ContentExpert

    ContentExpert Jr. VIP Jr. VIP

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    Sometimes, the demands and expectations of a five-dollar-buyer simply blows my mind.

    This is why, to me, Fiverr isn't worth the effort (unless you're offering high-value gigs).
     
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  6. IanTomkinson

    IanTomkinson BANNED BANNED

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    well it always happen to me ,US buyers always ask for revisions as its clearly mention on GIG that they can ask for only one revision,fiverr must have to do something to stop this shit
     
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  7. Headmaster Cid

    Headmaster Cid Jr. VIP Jr. VIP

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    I'm not from the US, but most of the time when buying from a non-native seller and seller who claim to be a native English speaker, do not actually understand the instruction given and would usually say that they can do exactly what you wanted - just for that sake of closing a sale. Once you have received your order, it is always incomplete and very different than what you requested.
     
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  8. IanTomkinson

    IanTomkinson BANNED BANNED

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    That is the point, well for non-native sellers the best way is to send them a video with complete A to Z instructions.rather them explaining again and again in words.but again need to hire a seller who can make a video with instruction :D:D
     
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  9. Jonnn

    Jonnn Jr. VIP Jr. VIP

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    competition is fierce here in the usa and the corporations build up this entitlement customer mentality

    the hardest thing about running a marketing agency is difficult clients especially cheap ones now a days i can pick an choose clients so i feel them out before taking them on but

    usa customers a little B words
     
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  10. Vypos

    Vypos Newbie

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    I see that I sparked a little discussion here. How about I give you some more details.

    I currently offer 12 gigs, 3 of them are services, Translation, Transcription and Subtitling - starting also from 5$, but of course, 5$ is for really small documents and average price of these orders are 27$, calculating these services to time would be somewhere around 10-12$ per hour (considering that minimum wage in my country is 4$ per hour) it's great money for high school student as me.

    Other 9 services are reselling stuff for instance e-books, templates and stuff, that I just send buyer a download link for. On Fiverr, you can set up your own fast responses, so in order to complete these orders, I do 3 taps on my phone. No computer or WiFi needed.

    Most of these resell Gigs are priced at 5$ because it's nothing tremendous and worth 3 taps on my phone. And the pains in the ass are never satisfied with Google Drive download link, where they can even choose between .rar and .zip files. No, they always need something that takes me some hours to do, like to reupload somewhere else, create new files, split the files etc. Now, because the order is already created, I don't want any bad review, so I just do what they want.

    But my initial post was about that when someone is pain like this, that person has always US on their profile.

    Someone pointed out, that it doesn't mean that the person is truly from US, it could be fake. That's very true, it is a very good point. Of course, some of them might be. But for my defense, after some years on Fiverr, most of people's english is awful (mine maybe too, sry). So if there is someone with very decent english and has US location on their profile, I can be almost certainly sure he is from US.

    PS: Again, my confession/post is absolutely not meant to say anything negative against US or US citizens. In contradiction, the good buyers from US usually leave a TIP after delivering, and what I also found except my first post, is that leaving tips on Fiverr is almost purely American thing. I got more tips from US buyers than all other worldwide buyers combined. My post is about the smaller part of US buyers, which are from my experience, pains in the ass. Please, we don't have to be aggressive towards each other and we can keep this discussion in peaceful manner.
     
  11. nakamura

    nakamura Elite Member

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    My adrenaline starts pumping as well, when I see some pakistani, indian, bangladeshi claims to speak english, but when they deliver it seems like they didn't understand anything I asked them for.

    Of course, who gives a fuck about $5 anyway, but the big biiiiiiig problem is: even when you order something for $30 on Fiverr, these guys are still delivering shite. They might outsource it to someone and pay the poor fella $5 or less anyway. Literally can't trust anyone on Fiverr. People wanna make a quick buck and don't care about quality anyway.
     
  12. SEOMaestro

    SEOMaestro Jr. VIP Jr. VIP

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  13. Vypos

    Vypos Newbie

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    Very true and I feel you. Out of 6 orders I made on Fiverr from sellers from mentioned countries, only one guy from Bangladesh really did a great job. His english was decent enough and he understood everything I needed. Although, he was developing a python script for me, so I was very lucky I think.

    What kind of gigs are you buying from them for instance?
     
  14. Stavro

    Stavro Jr. VIP Jr. VIP

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    Your pricing should be based on your ideal client's budget, not 'it's a lot of money to me'.

    When I have a national corporation as a client, I charge corporate rates. And when I have a local Amish bakery as a client, I'll charge local shop rates. The workload isn't much different between the two for most of the jobs, but no family-run bakery could ever afford my corporate rates, and no corporation would take me seriously at my local shop rates. The pricing has little to do with my actual costs, and everything to do with how I'm viewed by the client.
     
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  15. Vypos

    Vypos Newbie

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    Great point, really got me thinking and conscious about this matter. I will write it down an think about it/ implement it. Thanks