i am not even big on fiverr. i have 10+ "dead" orders in my account since 3 years ago. i am talking about those "incomplete" orders thanks to the stupid fiverr programming. if buyer does not respond, it stays "incomplete." majority of them are most likely not even active on fiverr anymore. i cannot claim the money. buyer is not going to claim the money. so in the end, fiverr is going to silently keep the money for themselves for doing nothing. i imagine the money can easily add up to a large sum.