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Fiver closed my account for no reason

Discussion in 'BlackHat Lounge' started by theexpress, Sep 19, 2010.

  1. theexpress

    theexpress Regular Member

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    Hi

    Fiverr dot com closed my account for no reason, I ask why by issuing a support ticket, No reply from them

    I asked them to explain why they had closed my account, mmm no answer,

    So i have paid people do work on there which,i cant get, So after not getting a repsonse i issued a paypal dispute,

    Within 2 minutes they replied say my account was closed as i issued a support ticket!!

    I told them i issued a refund as they were not responding to me, They then said the reason i got my account blocked was because i issued a dispute. I would not of issued a dispute with paypal if they didnt block my account and then say the reason i am blocked is because i issued a dispute with paypal, this just doesnt add up

    I said look at the time stamp from issueing a paypal dispute and from when my account was blocked,

    They have not responded yet

    Anyone else have a problem with fiverr?
     
  2. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    lol man, you just said that, you made a dispute on paypal because you didn't get what you order and after that they closed your account

    but they tell you in their TOS or FAQ, if you didn't get what you order you should ask for a refund inside fiverr (indirectly from paypal) and not from outside directly through paypal, but it's also true, they don't say a word about the fact, if you do so, they will close your account...

    and obviously if you ask for a refund, fiverr will add the amount to your fiverr balance, and not to your paypal balance, that's how they work, you like it or not
     
  3. theexpress

    theexpress Regular Member

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    No, they closed my account down before i asked for a refund, i kept on asking support first of all for a answer as why i was blocked , and never got a reply , so what else was i supposed to do, let them take the money

    Once they didnt reply i issued a refund as i could not log in to my account then micracles or micracles they responded saying they blocked my account because i issued a refund, i only issued a refund because they blocked my account and i could not access it
     
  4. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    sorry, it seems at first i misunderstood you

    then you should have to wait them a bit more to answer, their support is not the fastest and i'm not sure if you ought to get an answer at all or just the money credited to your account after some time, their support is not the best, that's for sure

    on the other hand it's a bit odd, that right after you made the dispute @paypal, they closed your account
    do they have a person just for this, who's monitoring these disputes against them?!...
     
  5. theexpress

    theexpress Regular Member

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    I dont know but if i dont get a repsonse i will email godday their registrars about this and icann, probs wont make any difference though, the thing is i mainly buy on there so i dont get it at all?
     
  6. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    i guess i get it, they're not a big fan of disputes has been made against them at paypal as their whole system built on it (if they're getting too much dispute - i can imagine they're getting quite a few every day - paypal may suspend their account)
    i'm not saying they did the right thing, i'm just saying, i can understand them and you as well
     
  7. theexpress

    theexpress Regular Member

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    What i dont get is that the reason they blocked my account was due to issuing a dispute, i only issued a dispute after they blocked my acocunt, so my account must of been blocked for some other reason, they say its because i issued a dispute, when infact a dispute was only raised after my account was blocked
     
  8. ohioman

    ohioman Registered Member

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    try to check your email
     
  9. theexpress

    theexpress Regular Member

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    Dont get that quote?

    Anyway they say if i lift the dispute with paypal they will open my account again, lets see what happens now