shezboy
Elite Member
- Sep 17, 2008
- 3,907
- 6,159
So, in order to get this plugin to work, it's 100% sure you have to give to someone admin access to your website??
I'm interested on buying 20 sites license, please send me 50% coupon and answer me.
Thanks in advance!
Honestly, the plugin works right out of the box if the user guide is read and the user video is watched as it explains everything about the plugin and how it works etc.
If there is an issue with any of the settings and you think the plugin isn't working then our support team can troubleshoot the install for you and, yes, that means they will log in to your WP blog and work through the issues that could be preventing the plugin from not working.
However, more often than not the plugin is working but the customer thinks it's not as they have overlooked something or didn't understand how to test it properly. It's not always the case that the support guys will need access to your site to check things for you.
If you don't feel comfortable allowing our tech support team temp access to your wp admin then please don't buy the plugin. Our team are professional, reliable, honest and hard working. They don't have the time to start finding ways of compromising a customers blog for the fun of it.
They don't have the time or the inclination to do something like that and they wouldn't be working for us if for one second I thought they were the type of person who would. There, I have put my reputation on the line. That is how much trust I have in the support team that we employ.
Thanks,
Shez