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False ip takedown request to cancer survivors facebook page [long post please help !!]

Discussion in 'FaceBook' started by CancerNGONeedsHelp, Apr 21, 2016.

  1. CancerNGONeedsHelp

    CancerNGONeedsHelp Newbie

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    PLEASE HELP ME.. I DONT WANT TO SOUND DESPERATE.. BUT FOR THE FIRST TIME IN MY LIFE I FEEL WRONGED BY THE LOWEST KIND OF SCUM ON THIS PLANET !

    This is my first post here. I used to have an account like 2 years ago which I used to buy some SEO stuff but I don't recall the ID or the Pwd.
    I want to start out by saying that I am not a computer major/SEO expert/Tech guy. I work in para-medical in on the East coast. I help out an NGO that supports cancer patients 100% free. Very brief background since it is relevant - Cancer is the worst disease one could have. Even if an individual's chances of surviving are good...the chemo..the radiation..the surgery.. It is a heart breaking..gut wrenching process. We support people with specifically lung cancer. It is currently the #1 cancer killer in the US. We help people with both procuring completely free medication & completely free mental support. The mental support is really needed. I hope none of you ever have to go through this yourselves or have to see a relative go through it..but it is unbelievably difficult. To keep the spirits high of the people we help, we have a Cancer Survivors Stories page. The contents are just posts written completely by patients and a image which is basically a canva image in which we write something motivational like.. If John can do it..so can you.. Never keep fighting !
    Something like that... The post is completely each and every word written originally by the patients we help. They write it in front of us.. when they are being discharged. All the content is original stuff made by us. Not a word is copied. The posts are long.. 1500 - 3000 words usually. They just talk about their story.. how they would keep their spirits up.There is an individual who makes fake IDs and files complaints to have our posts taken down. I cannot understand for the life of me why someone would do that.. We know that guy.. He is a tech expert of sorts.. He has an axe to grind with one of our team members. His modus operandi:


    If we post something about someone's story..lets say..the guy's name who is the cancer survivor is Billy Newton.. The name is at the start of the post and in the image. Now this jerk who reports us and files intellectual property theft.. makes a fake account called lets say billynewton2373 on any throwaway email site like gmail and files a complaint against the post. And facebook removes it and send us the following bold/underlined stuff in a mail:

    -- continued ---
     
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    Last edited: Apr 21, 2016
  2. CancerNGONeedsHelp

    CancerNGONeedsHelp Newbie

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    Facebook has removed content posted on your Page because we received a report that the content violates someone else's intellectual property rights.


    This happened 3 times till now..
    I stayed on the down low for a while after the first 2 times..shut the page down..only to restart it a couple weeks later and to post new stuff.. and hadhim complain about me again and it was again taken down.. right now I am banned from posting vids/photos for 1 week.
     
    Last edited: Apr 21, 2016
  3. CancerNGONeedsHelp

    CancerNGONeedsHelp Newbie

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    Then I saw this a post on a website called readwrite.. basically u can google: "readwrite anyone can deleted facebook fake email".I tried to post a url to the article I am asking you to google..but I am new so BHW asked me to remove it..just google the above and u will see their post..they had same issues.
    These guys I guess maybe had the same issue. I mean..our stuff is like the definition of 100% original content.. but still this is happening ??
    We have around 50K or so likes.. all real genuine people.. each post gets 3000 or so likes.. 1000 or so shares and 500 or so comments. All 100% genuine. The FB page doesn't point to anything... no website no nothing.. there is no monetization anywhere of anything..we just wanted to help..we thought of a good idea and surprisingly many people were benefitted and it took off on it's own.. that's all.. I am no genius.. people just wanted to hear real stories of real people..

    I mean.. we are no one in front of em..but doesn't humans of NY do the same ? I mean not of cancer survivors..but just regular people's stories..

    You know..to be honest.. I was tired of all this.. I decided to call it quits.. I thought its ok..we don't need a FB page.. But then I started getting messages.. people who had posted their stories..they messaged me and asked me where is everything gone.. people who have conditions who read our stuff for strength messaged me.. Where is it all ? They said.. I read your page when I was down and dejected.. its gone now !! I am gonna try one last time.. if there is any idea you lot can give me to prevent this.. should I not use names of people ? I see he misused that as he made names exactly same as the individual in the story. I had names 2 places.. in post and image both..

    I will really appreciate help.. I have no idea what to do and we have used such a lot of energy behind this. You know, I mean, I don't want to sound all melodramatic and all.. but to put it bluntly.. this guy is a low life... I mean.. who does this ? To a not for profit ? We help people who could be dying in like 10 weeks ! I mean.. this is just unbelievably low.

    Please help me I will sincerely appreciate it.. What can I do to prevent this.. don't ask me to talk to him.. I know it wont work.. help wil be much appreciated.. I am no expert..and know nothing
     
  4. THUNDERELVI

    THUNDERELVI Elite Member

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    Have you tried contacting Facebook and explaining to them the situation? Not just by email, try calling them as well. Also, I suggest you verify the page as well if you haven't done it already. Furthermore, another idea would be to tag the person whose story you are sharing (if that person has an account on FB).
     
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    Last edited: Apr 21, 2016
  5. CancerNGONeedsHelp

    CancerNGONeedsHelp Newbie

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    Umm.. I might sound dumb.. but how do I go about doing this ?

    Contact facebook ? How ? In their email and the notification they said they are in no position to solve this and actually gave me the guy's email who had complained so that I can talk directly.. obviously he didn't giv a damn.. and no progress could be made. Please can you tell me how to go about calling FB ? where is the number ? :-o

    Verify ? like blue tick ?

    They have FB accounts.. will that work ? I will try..
     
  6. blackhearth

    blackhearth Newbie

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    There is a phone number to contact facebook? Neverland seen it . Someone can write it here? Thanks.
     
  7. Stalker90

    Stalker90 Registered Member

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    You cannot contact them by phone they are as*holes...try by email