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Faceing problem with Scrapebox Dispute and Scrapebox customer service

Discussion in 'Black Hat SEO' started by Royalserviceteam, Sep 15, 2011.

  1. Royalserviceteam

    Royalserviceteam Power Member

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    I paid for SB some days ago by my paypal.But just after sending the payment paypal automatically created a dispute for that and also limited my account.Paypal ask me to provide my card number again, reset password and security question.After doing all my paypal limitation removed.After all i login my pp account and see these in dispute:

    reason:
    Inquiry by PayPal

    status:
    Awaiting other party's response

    But due that dispute i could not activated my SB.

    After that i contacted with SB about saying all of them and after 2 days they replay me they has deactivated my license due to dispute and suggest me not to buy any new SB with that PP.

    But as in dispute status it is showing that now it depends on SB to accept that dispute and after that my money will come back to my account.( i am not sure but may be this is need as it is showing an action required from other party)

    In next email i told about this to SB customer support but they answer me same thing.

    So now how can i get back my money to my paypal?

    Any idea or experience? It seams i am going to lost some money for trying to buy SB
     
  2. Royalserviceteam

    Royalserviceteam Power Member

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    No one can say anything about this issue?
     
  3. DamageX

    DamageX Elite Member

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    It's PayPal's fuckup, they need to fix it. On SB's site it looks like you made a chargeback, which affects their account as a merchant. So pick up the phone, call PayPal again and tell them to fix their fuckup.
     
  4. SuperLinks

    SuperLinks Elite Member

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    Yep - I've had the same problem before with one of my clients. They made a purchase, then it went into PayPal review immediately and then was overturned. Chances are it will be for Scrapebox as well.

    Call up PayPal, they are much easier to work with on the phone than through email text support.
     
  5. Royalserviceteam

    Royalserviceteam Power Member

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  6. TimBaker

    TimBaker BANNED BANNED

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    Phone Paypal.

    Be patient with them but speak to them in a firm voice. They will definitely help you out.
     
  7. alaltaierii

    alaltaierii Supreme Member

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    If you didn't resolved your problems yet, you can call paypal with skype at this free number: 1-408-967-5033

    Later edit: Sorry, I just realized that is a 2011 thread :D
    Anyway, that skype toll free number is still available for those who want to resolve their issues fast and cheap :D