Exclude already converted people in Adwords/facebook ads

Benni0315

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Hey there,
I´m currently playing with some Adwords/Facebook campaigns for a gym I will start to advertise for.

A big problem at the moment on instagram is, that people which are already members of the gym get ads like crazy. Is there any Way to exclude all Members, I have a list with all Members, Names, phone numbers etc.

I would be really thankful if you could provide me with a guide.

If this is in the Wrong section, please move it into the right Forum.
 
This is in the media buying/cpc forum, mods can fix this, i think.
 
Hey there,
I´m currently playing with some Adwords/Facebook campaigns for a gym I will start to advertise for.

A big problem at the moment on instagram is, that people which are already members of the gym get ads like crazy. Is there any Way to exclude all Members, I have a list with all Members, Names, phone numbers etc.

I would be really thankful if you could provide me with a guide.

If this is in the Wrong section, please move it into the right Forum.

Create an audience of past visitors (you can choose period e.g. 30 days), then on audience widget choose 'Exclude' and choose the audience you just created. This will help to show ads only to the new visitors, but exclude all those already visited.

Facebook: https://www.facebook.com/business/help/165516217407801?id=1913105122334058
Google: https://support.google.com/google-ads/answer/2549058?hl=en
 
Create an audience of past visitors (you can choose period e.g. 30 days), then on audience widget choose 'Exclude' and choose the audience you just created. This will help to show ads only to the new visitors, but exclude all those already visited.

Facebook: https://www.facebook.com/business/help/165516217407801?id=1913105122334058
Google: https://support.google.com/google-ads/answer/2549058?hl=en
Thank you, but not all members already visited the website as some of them are trough offline recommendations but I can exclude at least the most part of the members.
 
Thank you, but not all members already visited the website as some of them are trough offline recommendations but I can exclude at least the most part of the members.

You can create a custom audience using the data you have on hand (is it emails?) and exclude it.
E.g. you can create different custom audiences to be excluded based on different parameters.
 
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