Ebay/Paypal only shows the buyer's email address for about 14 days after the sale.
After that, it becomes blank (removed) and you cannot see it anymore.
So it seems that for sellers, it would be prudent to copy and paste every single buyer's
email address within 14 days before that information becomes hidden forever.
I had an idea though, what if you process a partial refund? In refunds, they show you the
email again of the buyer you refunded.
So I went back to a transaction made 2 months ago and tried to refund the buyer 1 cent.
I clicked "refund" and the page loaded nothing but a blank screen under the paypal heading.
It didn't say anything, such as, "you must refund a minimum of..." or something like that. It just
gave me a blank page. I checked my account summary and no record of a refund was made
so it seems you cannot refund 1 cent.
I tried it again, this time at 5 cents and same thing. It won't allow it I assume even though you
get no notification or message.
Does anyone know what is the minimum you MUST refund in a partial refund situation? Is it
$1 or more? I didn't want to try $1 yet, and hoping to find an answer first if anyone knows!
Cheers,
After that, it becomes blank (removed) and you cannot see it anymore.
So it seems that for sellers, it would be prudent to copy and paste every single buyer's
email address within 14 days before that information becomes hidden forever.
I had an idea though, what if you process a partial refund? In refunds, they show you the
email again of the buyer you refunded.
So I went back to a transaction made 2 months ago and tried to refund the buyer 1 cent.
I clicked "refund" and the page loaded nothing but a blank screen under the paypal heading.
It didn't say anything, such as, "you must refund a minimum of..." or something like that. It just
gave me a blank page. I checked my account summary and no record of a refund was made
so it seems you cannot refund 1 cent.
I tried it again, this time at 5 cents and same thing. It won't allow it I assume even though you
get no notification or message.
Does anyone know what is the minimum you MUST refund in a partial refund situation? Is it
$1 or more? I didn't want to try $1 yet, and hoping to find an answer first if anyone knows!
Cheers,