I have an website where I sell hats. At least once in every two weeks or so, I get an email from someone stating that they have not received their hats. I ask them for the order number and they state that they don't have it. After several emails back and forth, they stop responding when I ask for proof of payment. It's clear that these losers want something for free. During the course of interaction some threaten on legal action, some claim that they will spread bad words about the store while some sound sympathatic and they tell that their kids are crying and waiting for the hats. As such, there are many ways to track the order such as the order number, email address, physical address, name of the recepient, date, item details etc. It's obvious when none of these details match, the person is lying. I also tell them that they must have purchased from some other store and also to recheck their card/account to verify the payment deduction. But, as you guys may know scammers are not easy to let go. When asked for exact details, they mainly just run around the bush trying to evade the question. The problem is that this is a waste of time for me to interact with such losers. Now, the only solution over here is to ask for proof of payment on the second or third reply but sometimes customers are genuine and asking them for proof of payment is a bit of turn off accoring to me. I generally use it as the final resort. So, I was wondering how you guys deal with such losers who want to rob you off your items without paying a dime? Thanks for reading.