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Ebay seller I bought from trying to get out of his sale. Any advice/input to protect me?

Discussion in 'Ebay' started by TermsB, Nov 19, 2012.

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Will the item end up being sent?

  1. Probably

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  2. Could go either way

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  3. Probably won't

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  1. TermsB

    TermsB Senior Member

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    Hey fellow hatters,

    I bought 2 items via Buy It Now on Ebay a couple days ago. The listing was one that the seller mispriced, he had 1,600 of this item in stock for $4.99 which are worth $100+. It appears he just left the 9 off of the $94.99. I messaged him before hand asking if the listing was correct and making sure what I thought he was selling was what he was actually planning on delivering. I even told him that the priced seemed very low. He responded letting me know that the listing was indeed for what I thought it was. Now several days later after my item was initially marked as shipped he is claiming that he is out of stock, and asking for me to accept a refund. Since this he has relisted the item with a stock of 1,300 for $199.99 each. It is worth mentioning that this isn't some small seller, it is a warehouse seller with 700,000+ feedback. I wouldn't have minded working with him if he was willing to be honest and admit his mistake, rather than claiming they were suddenly out of stock while relisting the item.

    I have taken screenshots of the messages, listings, amounts in stock, and replied to him telling him that I am not willing to accept the refund since he is being fraudulent about being out of stock. Now what I ask of you more experienced Ebayers, what can I do to insure that I get my items? What should I expect? Is there anything I can do to better my chances of the seller delivering what I paid for?

    Thank you for your time.
     
  2. Untouchable

    Untouchable Supreme Member

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    Report To Ebay. Tell him you will report to ebay for shady business practice. He should honor your item.
    Ebay should be on your side.
     
  3. RWoodJr

    RWoodJr Newbie

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    This isn't about him claiming out of stock, it's about you wanting something for cheap. Whether he says it's an accident, or tries to cover up his tracks makes no difference in the end for you (You either get the product or you don't). So putting a harsh word like "fraudulent" on the case is really making you seem no different than him, in my opinion.

    An honest seller would admit the mistake - and either take the loss, or just take the negative feedback. (It's eBay, if they want to "pay" to keep positive feedback by sending you the item, or cover their wallet at the price of negative rep, they can)

    Nobody can force them to send you the product, just like nobody can force a buyer to send the money after agreeing to purchase. So get off your false moral high horse and either A) Harass the shit out of him until he sends it, B) Give up and give him the negative feedback for not owning up to his mistake, or C) Take the high road. If you are as "moral" as you are trying to make yourself look (on BHW no less) admit that people make mistakes, typos included...and move on with your life. Had he not "screwed up" you would have carried on living none-the-wiser...however the mistake could make a big impact on his life, depending on his situation as a seller. (For all you know he could just be an employee trying to cover his ass)
     
  4. RWoodJr

    RWoodJr Newbie

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    I should clarify - I'm not against taking advantage of a mistake/deal like this. I'd jump on it too.
    BUT when it didn't work - I wouldn't complain about it. (Hence the irritation in my previous post)
     
  5. Stizerg

    Stizerg Power Member

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    The best you can do is to get your money back.
     
  6. Imma_Noob

    Imma_Noob Jr. VIP Jr. VIP Premium Member

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    I would file a complaint with eBay just because you bought the item and he refuses to ship it.
     
  7. TermsB

    TermsB Senior Member

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    I'm going to hold off on this for a while to see if the seller is willing to work something out with me. Both items I bought were for 10 of each of an item. I would be more than happy receiving 2 of the 20 items I paid for.



    Thank you for the input, you seem experienced with this and I appreciate your time in replying. I'm going to try to work something out with him in some manner even if he isn't willing to send the full amount of the item. I am not trying to take a moral high ground, yes I am trying to get something for cheap. Also I tried to make it fair by letting him know of his mistake before I ordered. I was the first one to catch the mistake and ordered after his reply hours before anyone else did. I fully gave him the chance to correct things. I am only upset that he is lying with me rather than being honest. I was honest with him, that's just how I like to conduct business. Had he told me he made this mistake instead of making up a story I would have taken the refund and not given it a second thought.



    This is what I am expecting to happen. I am gonna let it linger and deny his refund requests for as long as possible. I was hoping someone here might have some advice on how I could improve my chances of getting him to send the item, however that is probably pressing my luck a bit.
     
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  8. noah37

    noah37 Regular Member

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    warehouse seller with 700,000+ feedback?
    Whose side do you think ebay will take? And many of these big sellers use employees or middlemen to list their items.
    I would just forget about it and search elsewhere.
     
    Last edited: Nov 19, 2012
  9. TermsB

    TermsB Senior Member

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    Answering based on this would just be conjecture. However if you want to do some critical thinking for a moment about who Ebay may be more interested in protecting over the long term sellers or buyers you would have to side with the buyers. Without a buyer Ebay gets no income, the majority of their money is made from the final value fees. Taking away one warehouse type seller who sells the same 1000 items as dozens of other people on Ebay actually benefits Ebay. More competition on the same items always leads to lower prices, lower prices means Ebay gets less money per sale on those same items. However this is nothing to do with this thread and irrelevant.I am simply looking for people who are experienced with what can be done by both sides in this situation.
     
  10. XHBTR

    XHBTR BANNED BANNED

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    I don't know if they will send the items. Pure speculation.

    I know that i would NOT send the items. I would not even spend the time arguing with you about it. What can you do ? Leave me a neg ? Report to ebay ?

    Big time seller, 700k in feedbacks. I don't think he gives a damn if he gets a neg from you. Would not be the first nor the last.
     
  11. Briss

    Briss Newbie

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    As an Ebay seller myself, I know that it is possible to refuse a sale based on poor buying feedback (that is why the second chance facility exists, for example).

    Maybe if you kick up enough of a fuss you can have it sent for the original price, however I would say that you should just try and get your money back.
     
  12. r4d10

    r4d10 Newbie

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    As a frequent buyer and seller on Ebay I have to agree with what everyone replying here says. At best you will get your money back and that's it. Ebay is not a real auction site per se. Buyers and sellers can back out of their transactions at any given time. Buyers regularly contact me to cancel their purchases because they didn't read my description thoroughly, found the item somewhere else or just plain changed their mind. That's not how an auction is supposed to work but Ebay doesn't seem to care. Sellers often cancel their sale to me and refund my purchase because the item is out of stock, damaged, unavailable... whatever. When I set my maximum bid and get beat by $2.50 I can count on the seller to send me a second chance offer because they were the one bidding against me in order to drive up the price. I have contacted Ebay many times regarding this and they don't seem to take any action as far as I know.

    In my experience Ebay can be used as a place to look for a great deal and if you change your mind for any reason just cancel your transaction before you pay for the item. If you decide not to sell just refund your buyer and you will not be penalized in any way. Feel free to bid up your own items with a second account from a different IP address. You can always offer buyers a second chance at the highest price that they are willing to pay.
     
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  13. scallen37

    scallen37 Junior Member

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    Its hard to tell with you omitting information. I bought a $4,200 Video Game collection that to me was worth around $10,000 (was inventory for a B&M Store) about a year ago. After I sent the money, the seller decided to decline with the transaction and later admitted that it was because he was losing money because he got an offer outside of eBay for it. I sued him for roughly $11,000 in court with good legal representation I paid $400 for so I made $10,600 and didn't have to go to court. Judgement was set as "Items listed or Payment Amount."

    This happens ALL OF THE TIME with newbies going on there and trying to sell their BMW's a year after they paid $60,000 for it, that is Blue Booked for $54,000 but only sells at auction for $29,000. eBay's contract agreement between buyers and sellers is pretty much the only thing on eBay worth a damn.

    Pay for the item anyways, your contract is null if you don't pay for the item. Sure you might have the money held for a couple months, but you could come out ahead and always get your money back if you don't.
     
  14. Briss

    Briss Newbie

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    r4d10,


    Yes i understand a lot of what you're saying there. The only thing I would say is that it is important to deal only with buyers/sellers with a 100% feedback score (or something very close to this). I realise this is not always possible when selling items, however I would say that fortunately the majority of buyers on Ebay are honest. Dishonest or unreliable users will soon aquire negative feedback and are not worth dealing with. One thing Ebay may want to change in the future though is allowing sellers to leave negative feedback for buyers, as this is not easy to my knowledge.
     
  15. carlikito

    carlikito Regular Member

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    The most likely scenario is that he wont ship the items, so submit a complaint, leave feeback, get your money back and move on with life.
     
  16. uuhoever

    uuhoever Registered Member

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    Probably won't ship unless you hire an attorney. It is a binding contract.
     
  17. phpbuilt

    phpbuilt Jr. VIP Jr. VIP

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    Guy made a mistake. Sure, you can rake him over the coals and give him a negative, contact ebay, etc ... but karma is a bitch. Just take the refund and be happy you played the lottery and didn't lose anything.
     
  18. PhilVegasOne

    PhilVegasOne Newbie

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    There isn't a court of law thats going to uphold an obvious mistake which this clearly is.

    I'm with phpbuilt here, seriously it was an obvious mistake and you knew it. You hit buy sometimes you get lucky and they ship it. You didn't this time. Take the mutual retraction and move on.