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Ebay seller fees avoided, but now have troubles

Discussion in 'Ebay' started by nikoi, Sep 4, 2013.

  1. nikoi

    nikoi Newbie

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    Hello.
    I was listed something on ebay and one buyer asked me to make business outside of ebay.
    He asked me for my paypal email adress and he sent the money directly to my paypal account.
    The buyer writes in the description of transaction for what the money is being sent.
    I sent him the item and he received it, but now he wants refund.:(
    What I can do to keep the money?
    And how to do it?
     
  2. AquaticGamer

    AquaticGamer Jr. VIP Jr. VIP

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    If your item is faulty, ask him to send back the item and you can refund him but if the item is not faulty and it's just him demanding for a refund for no apparent reason, just keep the money , if paypal calls up and ask just explain it to them.
     
  3. mysterysolver

    mysterysolver Regular Member

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    first tell us why he wants refund.He tells that he didnt receive it ? He tells you that your item is fault ? Or you now that the item is fault or didnt receive it ? Did you have a proof that you send the item ?
     
  4. nikoi

    nikoi Newbie

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    He wants refund because аccording to him the item is fake.
    How many days I have to refund the money?
     
  5. AquaticGamer

    AquaticGamer Jr. VIP Jr. VIP

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  6. nikoi

    nikoi Newbie

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    If he open a dispute, how many days I have to refund the money?
     
  7. AquaticGamer

    AquaticGamer Jr. VIP Jr. VIP

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  8. Darren9682

    Darren9682 Regular Member

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    First of all. Be honest .... is it fake?. No judging here it's just so we all know where you stand on this.

    If it is then refund him and put it down to experience, otherwise he could cause your account issues. If it's real you'll have to prove it.
     
  9. eBayStealths

    eBayStealths Regular Member

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    If the item is fake just have them return the item and get your money back. Its probably best that the transaction didnt happen on eBay cause he could have given you bad feedback! Good luck!