I got this e-mail earlier today from Ebay, informing me that they "had my back" and dismissed a Buyer Protection case against me. I always sell with 100% efficiency and in the best interest of the customer, but I didn't know Ebay had this kind of favoritism towards its sellers. Any thoughts? Message: We know you work hard to deliver great service to your customers -- and to keep the well-deserved benefits associated with your seller performance rating. That's why we have clear policies in place to make sure the system works as intended, and why we remove any impacts to your record when we know a buyer did not adhere to these policies. We wanted you to know that in the last 2 months -- prior to your October performance evaluation now reflected in your seller dashboard -- we took the following action to benefit your account: Removed 1 buyer protection cases Note that these removals were the result of patterns identified by eBay's detection systems and/or cumulative reports from you and other sellers. They may be related to transactions that occurred any time over the past several months.