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eBay Listing Removed

Discussion in 'Ebay' started by jerra, Feb 25, 2009.

  1. jerra

    jerra Regular Member

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    Hi there,

    I'm after some advice please?

    I listed some VERY expensive shoes on eBay that I bought for my wife, that are too small for her, on eBay. I bought them in France and we live in the UK so am not about to take them back, so I decided to list them on eBay.

    When I did I received this message :-

    'You recently listed the following listing:

    320343753367 - Christian Louboutin Trotinette Suede Booties
    320344165407 - Christian Louboutin Fringe Boot


    The listing was removed because it violated eBay policy. We notified members who placed bids on the item that the listing has been canceled.







    Trademark infringement is unlawful and violates eBay's policies. A trademark is a unique sign (such as a name, word, phrase, logo, or symbol) that a company uses to identify its products and/or services.

    Using another company's trademark in a way that may confuse buyers about the source of goods or services, or confuses buyers into believing that the seller is affiliated with, sponsored by or endorsed by the trademark owner is both illegal and against eBay's policies. Examples include counterfeits, unauthorized replica items and items that bear the brand or logo of a company without that company's permission.

    Guideline: If the product you are listing bears the brand or logo of a company, but it wasn't made or authorized by that company, don't sell it on eBay.

    It's against the law to sell unauthorized replicas of brand name products. Accordingly, listings for unauthorized replicas are not permitted on eBay.

    For more information, please visit the following Help pages:

    http://pages.ebay.com/help/policies/replica-counterfeit.html

    http://pages.ebay.com/help/tp/trademark.html



    To take the intellectual property tutorial, please visit:

    http://pages.ebay.com/help/tutorial/verotutorial/intro.html

    Please be aware that any additional violations of this policy may result in the suspension of your account. eBay understands that you may be concerned about this situation.





    For more information on why eBay may remove a listing, please visit:

    http://pages.ebay.com/help/sell/questions/listing-ended.html

    Please be assured that your listings have not been targeted in any way. Although there may be similar items currently listed on eBay, we review all listings that are reported to us by eBay members or Verified Rights Owner (VeRO) program participants. We rely on reports from our members to help maintain the safety and security of our Community. We encourage you to report any items by using the REPORT THIS ITEM button on the listing so we can quickly remove any other items that should be removed.


    Thank you for your understanding.

    Sincerely,
    '

    These ARE genuine Louboutin shoes and I want to sell them.

    Does anyone have any advice WHY my add might have infringed a company's trademark, when there are 100's of people selling Louboutin boots / shoes, MOST are fakes.

    Any help / guidance gratefully accepted.
     
  2. richkid

    richkid Junior Member

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    yeah it's hard to sell clothes on eBay they always think they are fake and the buyers think they are fake too so they bid low prices. Don't even bother selling authentic clothes on ebay.
     
  3. No Limits

    No Limits Junior Member

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    Call egay CS and tell them they are real. You have a certificate or bag or something or receipt with them so use that too in the listing. get ebay to credit back your listing fees and re-list. Don't let it go, follow it through.
     
  4. jerra

    jerra Regular Member

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    Yeah,

    THANKS for this!!

    I also think its either a Power Seller thats upset that has complained or because I haven't sold anything on ebay for a while, I don't have 100% feedback?
     
  5. tonlilaz

    tonlilaz Executive VIP Premium Member

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    sell them on another auction site....the faster pple start dumping egay the better
     
    • Thanks Thanks x 3
  6. cskgsquad

    cskgsquad Registered Member

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    Make sure you use your OWN pictures, description, and title. Also, if you have a receipt, scan that and post it in the auction (after crossing out personal info) and that should take care of your auction being taken down.
     
  7. pizza9012

    pizza9012 Newbie

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    To add to what cskgsquad said, it also helps when taking your own pictures, include a piece of paper in the photo with your egay seller ID on it.
     
  8. mastrjeff1

    mastrjeff1 Newbie

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    I don't know what eBay and PayPal have up their a**es, but they are never happy with anything even if it is legal!
     
  9. jerra

    jerra Regular Member

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    Yeah, I did all this. I took my own pictures, watermarked them and uploaded but their STILL not happy!! Do they use Robots to look at listings or people? There are 100's of people selling FAKES of what I'm offering, and I'm wondering IF one of the Fake Powersellers complained about my real stuff?
     
  10. spaceinvader

    spaceinvader Regular Member

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    could be, that happens a lot. people dont like any competition. If egay want to pick on you you are pretty much fucked. i see people with virtually no FB selling fakes and i list 1 thing with my 4 year old account and they slap my wrist and pull it down. I'd sell your stuff in local classifieds and let people come view the stuff before they buy.
     
  11. mastrjeff1

    mastrjeff1 Newbie

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    Just get a new eBay account and get a Visa gift card for the sellers fees (you can just use the card before eBay takes the fees out) and end the auction after you get one bid. Try not to leave it up for more than a day. That has been working for me for months now.
     
  12. spaceinvader

    spaceinvader Regular Member

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    interesting, they do seem to take a few days to remove my auctions if im selling something that a lot of people counterfeit

     
  13. jerra

    jerra Regular Member

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    Thanks for the advice.

    the interesting thing is I listed two items, and they only took one item down. I made a few changes to the one that got taken down, and re uploaded. They then took BOTH listings down together the second time.

    I used eBay Turbo Lister. Do you thing this might have anything to do with it? Maybe If I just did the listing directly it would not be taken down?

    Any thoughts?