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eBay Item Problem: What Shall I Do Next?

Discussion in 'BlackHat Lounge' started by DJJack, Jan 22, 2010.

  1. DJJack

    DJJack Regular Member

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    Hi BHW. Im sure you have a few ideas and suggestions as to what i should do. I will explain my situation: I am a Mobile DJ in the UK, and the last month i have been updating my lighting rig. I since bought a whacking great big 4 lens laser, a real beauty. I won the auction (knowing it was coming from hong kong £30 shipping fee) absolutely fine there. Easy! I've had a couple of single lasers delivered from there before! I received a letter today that stated the parcel was in the UK. I thought "Excellent, there just going to deliver it" BUT i was very much mistaken.

    The letter states outstanding fees as follows:
    Import Duty FREE
    Excise Duty FREE
    V.A.T £24.44
    Parcelforce Clearance Fee £13.50
    Re-Delivery Charge: £12

    So They Want Near On £50! On H&M Revenue & Custom Fees!!
    I am not prepared to pay this as surely its down to them to get me the parcel. It cost £30 for shipping for an 8.8kg item, that i forewell know costs £20 to deliver maximum. The story continues to settle for me having 20 days to pay or it gets sent back.

    Here Is My Message Tally With The Seller:

    Initial Message:
    Reply:
    (How did i know it was going to say hi friend!) ps. IM NOT THERE FRIEND.

    In Which I Responded As Follows:
    Do you think what i have said is fair? What are your opinions on my case and how should i handle it.
    I value your replies, thanks BHW!
    WISH ME LUCK

    ~DJJ<3
     
  2. joemc

    joemc Junior Member

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    No seller isn't responsible.
    All customs/charges must be paid by the recipicent, this goes for all imported goods.
     
  3. udt89

    udt89 Regular Member

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    hes right, but i personally wouldnt pay it
     
  4. joemc

    joemc Junior Member

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    yeah...:/ best option is probaly return to sender + get refund..
     
  5. khirad

    khirad BANNED BANNED

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    He is Right Read EBAY FAQ

    Then u Still asked him " Well you are very much mistaken my friend."

    anyway best of luck :)
     
  6. udt89

    udt89 Regular Member

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    oh and this is common practice with these hong kong sellers. they price the items at such a great price.....even with shipping....just to sell it. knowing ur gonna have to pick up the tab of the extra fees.

    i never buy overseas.......
     
  7. JohnG

    JohnG Junior Member

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    I am with the seller on this one, he isnt responsible for your country's high taxes and custom fees.
     
  8. LurkaLot

    LurkaLot Registered Member

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    you're responsible, either pay or return to sender.

    the seller is in the right, you're in the wrong.

    good day to you 'my friend'
     
  9. DJJack

    DJJack Regular Member

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    Thanks for the helpful replies (and sarcastic ones)
    I only asked your opinion,
    it seems the customs are adding taxes as an automated response,
    so they are trying to captive anyone and anyone,

    Its a non-commercial product so they cant add import tax on things marked as gifts.
    Therefore i should be in the right and revenue and customs should have to lift their alleged fees. VAT is normally added with a country, its the import duty they can deal with overseas,
     
  10. joemc

    joemc Junior Member

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    They can add import tax to whatever they like. (limits normally like 20 pounds-ish i think)
    Import duty/VAT/Whatever is always added when something is coming into a country, never in the country it came from.