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Ebay has moved all my buy it now listings down - they don't show up in Best Match. HELP!

Discussion in 'Ebay' started by DwayneJohnson, May 13, 2013.

  1. DwayneJohnson

    DwayneJohnson Newbie

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    As a top rated seller I was surprised when my sales went to almost to nothing (about 2 weeks ago). I investigated and found Ebay has moved all my buy it now listings down to the bottom 10% of my category.
    With continued 5 star service I am at a loss for why this happened. An Ebay rep couldn't help me...

    I have worked hard to build this account up over the last 2 years, maybe there is a glitch in eBay algorithm or maybe I should revise my listings in a new way? I am not sure what to do..I even lowered the price for all of my products, but sellers (with low feedback rating) with higher priced items similar to mine still have more exposure then me..Black Hats, please help help help!
     
  2. babypowder

    babypowder Regular Member

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    are some of the listings for the same items? I'm willing to bet so; as was the case for the last guy -- you're probably in violation of the duplicate listing policy. I need more info about the auctions you have listed first though.
     
  3. TedNugent

    TedNugent Junior Member

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    Yeah, I agree with the babypowder. It sounds like you have made duplicate listings and ebay HATES that. But indeed we do need more information about your listings in order to figure out whats wrong.
     
  4. Challenge19

    Challenge19 Newbie

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    Any issues or disputes happening
     
  5. eBayer.

    eBayer. Junior Member

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    Take down the listings and list them up again with different titles and remove the duplicate listings. Try to add variations of similar items in the same listing, apart from this. Get rid of all your open cases, solve any problems associated with your account if you have any - I doubt you have any because you are a TRS.
     
  6. DwayneJohnson

    DwayneJohnson Newbie

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    I am selling beauty products.
    NO Violations
    NO Open cases
    NO double listings
    My items were in a "best match" for about a year, after selling thousands of items all of a sudden my sales stopped...after doing a quick research I found out that all of my listings are at the very bottom of the last page..
    Have you heard any news about eBay algorithm? Maybe they have made some changes in it? Ebays representatives are totally clueless.. "Yes sir, that is so strange, but we don't know"
     
  7. TedNugent

    TedNugent Junior Member

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    Could you please give me your ebay user name so I can take a look? Give me a few products you sell so I can do some research.
     
  8. eBayer.

    eBayer. Junior Member

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    If 'ebay representatives' are clueless, how do you expect us to give you an answer? :/
     
  9. SkyrocketSEO

    SkyrocketSEO Jr. VIP Jr. VIP Premium Member

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  10. DwayneJohnson

    DwayneJohnson Newbie

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    I don't expect you to give me an answer..I expect an answer from someone who knows.
     
  11. DwayneJohnson

    DwayneJohnson Newbie

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    Thank you, that's a very nice info to have on file.
     
  12. DwayneJohnson

    DwayneJohnson Newbie

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    Giving out ebay user names in this forum will get me suspended from ebay.
     
  13. DwayneJohnson

    DwayneJohnson Newbie

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    Come on guys. At least one of you have experienced this before, can you please enlighten me!?
     
  14. babypowder

    babypowder Regular Member

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    I answered your questions with the first response in the thread. It's because you were in violation of the duplicate listing policy. Be lucky you didn't get an MC067. Change all of your auctions around so that each one (even if the same) has completely different pictures, titles, and descriptions.

    My guess is it will take 30 full days for you to start indexing/appearing in the search the right way again.
     
  15. ashash7

    ashash7 Registered Member

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    That sounds like what happened to me when I was listing duplicate items some years ago. My page view plummeted.
     
  16. shiftritetrans

    shiftritetrans Newbie

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    I am having the same problem Dwayne, with all my items many of which were at or near the top, did you come up with a answer to this or what happened?
     
  17. alex33

    alex33 Newbie

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    excellent read.. alot of valuable info on this site.. appreciate the knowledge..
     
  18. big black snake

    big black snake Newbie

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    u need to just make more accounts