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ebay case against me claiming fake item- item was legit, buyer just didn't want to pay

Discussion in 'Ebay' started by Mises, Jan 14, 2011.

  1. Mises

    Mises Junior Member

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    I sold a legitimate software item on ebay, the buyer didn't pay after 2 messages and ~7 days after he won. Finally he responds saying he accidentally bid. I was not happy, so I opened a case against him and told him I'd drop it after 4 days so I could get my listing fee back (and so he would get the strike through for the transaction). He agreed to pay if I dropped shipping costs, which I did.

    He paid- I mailed the item- now, several days later he opens a claim saying the item is fake. I am just fuming because he clearly just didn't want to pay. Any advice?
     
  2. cheaptronics

    cheaptronics Newbie

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    EGAY sucks... GAYPAL too...Sorry it happened to you friend.
     
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  3. oxonbeef

    oxonbeef BANNED BANNED

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    Tell them that being a seasoned ebayer you experience these type of fraudulent claims
    all the time that is why you have all software verified genuine by a third party at the
    time of shipping. Their previous behaviour has indicated there was no intention to pay
    in the first place and any court of law would take this into account.
    If they continue with their libellous claims you will have no option but to initiate mail fraud proceedings against them.

    This should make them think especially if you have no negative feedback.
     
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  4. Nookie Monster

    Nookie Monster Senior Member

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    Sellers are considered as second class citizens to Ebay and PayPal. Not an easy task to make your claims heard with any regard. However I would fight this kind of fraud to the max.

    If you can provide proof to Ebay that the item was genuine you "might" have a fighting chance. Been there done that. However nothing is guaranteed with them. It seems to be a numbers game at best. That's why I have pretty much slacked off from them.
     
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  5. Mises

    Mises Junior Member

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    Thanks for the responses everyone, I really appreciate it! The buyer hasn't escalated the case or responded to my last message, so I am just waiting at this moment... I'm really getting fed up with ebay/paypal though, I might just have to move away from this b.s. soon.
     
  6. m0nster

    m0nster Senior Member

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    yea f*ck gaypal and buttbuddy egay. yea they don't do shit for sellers its ridiculous. goodluck.
     
  7. bizzzy

    bizzzy Newbie

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    you should have reported him after he said he would pay as long as you drop the shipping price. He knew the price before he bid and that accidental bid stuff is nonsense. Just have him send it back and resell it if you have "proof "its real you shouldnt have a problem
     
  8. phluid

    phluid Power Member

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    Have had similar stuff happen to me. One thing you might try that is a long shot is check his feedback left for others and see if he has purchased software from them, if so PM them to see if he pulled the same scam. I had this happen with someone I sold an item to a while back, he left me a negative and opened a claim. I managed to get a list together of other sellers that he had done it to and used that to get his account suspended. It is tough to do since ebay is all about the buyers and not the sellers.
     
  9. Kronic

    Kronic Registered Member

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    good luck is all i can say. i've had similar issues like this before and egay favored the buyer. one trick my friend used to do before shipping is take a dated and timed pictured of the item at the post office, in package, as proof of the item and condition. video may work better. then use them in your defense later on. idk how well that would work for software, but on other items it worked well for my friend. best of luck on the case though, that is complete bs and just like ebay
     
  10. Edgester

    Edgester Newbie

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    Shot an induction and had a press pin that I sold on eBay for $100. Two days after the guy gets it he must realize that hey maybe I went a little overboard with my bidding and then sends me a message saying that the pin I sold him was not authentic. :y: No problem on my end as the pin I was issued had a number and a simple scan of my signed paperwork from my press kit stating the pin number and a photo of the pin showing it's number were all I needed to shut this scam artist up. Very odd, never heard from him again.:cool:
     
  11. Caesar7

    Caesar7 Junior Member

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    Sorry to hear about your problems. Now think is there anyway to prove the item was real with invoices ect?
     
  12. smttleads

    smttleads Newbie

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    If you have good feeedback you might be safe.
     
  13. mgold

    mgold Newbie

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    Ebay is so full of fake crap they can't tell if something's real!
     
  14. Burberry

    Burberry Registered Member

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    ask him to return it and issue him a refund, or partial.
     
  15. MikeLac

    MikeLac Regular Member

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    Why do you guys have to resurrect a 3 year old thread?

    "Ask him to return it and issue him a refund, or partial"

    That is a very good idea. That is what I usually do after more than 3 years has passed. Ask buyer to return item so I can refund him. :rolleyes:
     
    Last edited: Apr 7, 2014
  16. AJ2121

    AJ2121 Registered Member

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    agreed return = refund!