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Ebay buyer threatening with lawyer or court: Real or Blowing Smoke?

Discussion in 'Ebay' started by oatmeal, Dec 26, 2016.

  1. oatmeal

    oatmeal Regular Member

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    So, a buyer made a large order from me many months ago (August). I processed the order
    and it was shipped out to him with tracking. A couple months later, he opened a case on me
    claiming he didn't receive the order. I asked him to check with his customs in case they
    held it. He wrote back to me that customs told him they had his packages and return shipped
    it to me. I asked the buyer if he could please provide a return tracking number or some evidence
    that they were indeed return shipped to me (rather than to just take his word for it). He never
    replied with any proof of return shipping.

    The case was closed automatically because he didn't reply in over 30 days.

    Now 2 months after that case was closed, he emailed me with a threat. He says if he doesn't
    get his money back in X amount of days, he's going to use a lawyer, and since his english
    wasn't great, I didn't exactly know what he said, but it sounded like he was saying he'd use a lawyer
    and open a case or go to court or something like that?

    Now he and I live half way around the world from each other (so this isn't like we both live in the States). Is this threat legit or is he just one of those buyers
    who try to intimidate or scare me into giving him his money? I told him several times that if he
    provides me proof of return shipping and tracking number, I will gladly refund him his money (about
    250 euros), but since he never does, how can I just give him his money? I need to have the items
    returned to me first OR at least have evidence they were sent back to me.

    This is the first time anyone has ever threatened me that unless I refund them, they will use
    a lawyer or something and take this to court? I don't even know how that works or how that
    is possible? Would he have to fly to my country or would I have to be summoned to his country?
    What exactly can really happen here if I don't refund him by the certain date he gave me?

    **note** I can't report him and his message to ebay because it's been over 90 days so ebay doesn't allow us to report a buyer if the transaction occurred over 90 days ago. Another dumb policy by Ebay which makes no sense. I just wanted to contact ebay to let them know this buyer had sent me this message in ebay with a threat and ultimatum to pay him back and see if ebay would advise me, but since there is no way to message ebay, I guess I'll have to try and call them?
     
  2. Bestindabiz

    Bestindabiz Regular Member

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    I think he's just trying to scare you into giving him his money back, also if PayPal didn't refund him his money then what make him think that you're going to? Even if he does take you to court which he won't the judge will ask for proof also which he knows that's why i said he's not serious.
     
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  3. Humanity

    Humanity BANNED BANNED

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    didn't you send it with a tracking number?There should be your answer if he got the package or not
     
  4. Security Tester

    Security Tester Regular Member

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    He is definitely just trying to scare you. If he really is as stupid to sue you, you will win the case with ease and you might even be able to get some more money from him for wasting your time :D

    Btw, you can live chat with eBay. Just google live chat eBay and you will find a link somewhere.

    Have a nice day!
     
  5. Startrick

    Startrick Junior Member

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    This is an obvius case of buyer that want to cheat seller. Even he is not legit can be a pain in the ass . People like this make legit people want to quit.

    But you are covered what you need is to play his game ( i got situations like this when selling on ebay ).

    Dont tell him much and ask your fowarder or shipping company for shipment proof , they will give you a copy of the signature . then even if you are taken to court you have your prove.

    You got a buyer and address and a payment, you did send items to that address. Your actions were correct. Did he paid insurance of any kind? did he read regulations of his country for customs purposes? then is his fault if he did something wrong, you did your job to the address supplied and according to the ebay order.

    Threatening is the only way lossers have to earn money Brute force against wiseness and peace.

    And please take all the copies of the order proof of shipment and proof of delivery and also call ebay then paypal ask them for a solution or recomendation sure they have many cases like this one, every opinion would be gold for you.
     
  6. Humanity

    Humanity BANNED BANNED

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    Asking myself why everyone is taking side of seller when he didn't said a single word if based on his tracking number the package was delivered or not.If it wasnt delivered you need to refund the money and request compensation by the shippment company
     
  7. Security Tester

    Security Tester Regular Member

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    Because this is an IM forum. Most of the people answering on this topic have been in the same boat as the OP, including me. We know that there are a lot of scammers trying to have their money refunded by claiming the package never arrived. Seriously, a lot of people do that. So yeah, that's why.
     
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  8. Tylor jr

    Tylor jr Power Member

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    If the buyer is legit he might have delivered the proof of return on consignment goods, and he is just ou.want scare the shit out of y

    Ebay policy - What happens if I successfully appeal a case?
    If your appeal is successful, the case will be closed and will not be used for seller performance measurement purposes. In some situations, eBay may still refund the buyer at eBay's own expense. If eBay decides that you have complied with the eBay Money Back Guarantee policy in relation to a case — including successful appeals — your Buyer Satisfaction Rating, the measure used for eBay’s Seller Non-Performance policy, will not be impacted.

    P.s - dont spam the threads https://www.blackhatworld.com/seo/a...or-successful-delivery-no-matter-what.903175/
     
  9. Humanity

    Humanity BANNED BANNED

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    [Because this is an IM forum. Most of the people answering on this topic have been in the same boat as the OP, including me. We know that there are a lot of scammers trying to have their money refunded by claiming the package never arrived. Seriously, a lot of people do that. So yeah, that's why.]
    Cause there doesnt exist any sellers who scam right?Your logic is really fascinating.Seller is not answering the question and also not mentioning a single word about successfull delivery so i bet $1000 USD it wasnt successfull delivered
     
  10. Humanity

    Humanity BANNED BANNED

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    Was it a replica which was seized by customs and thats why you have a tracking number but no successfull delivered?
     
  11. BassTrackerBoats

    BassTrackerBoats Super Moderator Staff Member Moderator Jr. VIP

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    No lawyer would even get out of bed for 250 euros when the accused is halfway around the world.
     
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  12. Humanity

    Humanity BANNED BANNED

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    Thats not true.In Europe many people have a "law insurance" which means the insurance company is paying the whole fee and court case if he should loose the case and is going to prepay any case in hope to receive their cost back from the opponent.
    So it doesnt matter for the lawyer if its 10 euro 100 euro 1000 euro or 10000 euro,He is basicly making the same amount of money based on his work hours and getting it directly from the insurance.
     
  13. Security Tester

    Security Tester Regular Member

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    You're not really making any sense. I never said there don't exist scamming sellers. You asked why we are on the side of the seller, and I responded why. I'm sure the seller can answer your question too, but he just isn't online at the moment. And those $1000? Where the hell did they come from?
     
  14. Humanity

    Humanity BANNED BANNED

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    Its obvious based on his text that the package wasn't "successfull delivered" and he is now looking to push the responsibility for that to the buyer.
    I pretty sure its a replica which got taken away by the customs and thats why he wont get his package back and can't ask for any recompensation for the package since it was his fault and not the buyers or shipment company.I'm pretty sure the buyer didnt even knew it was a replica or something what isnt legal to be imported outside of the country
     
  15. peterhuko

    peterhuko Jr. VIP Jr. VIP

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    Just trying his last straw... Feel free to disregard him... this guy has no case against you whatsoever....
     
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  16. Humanity

    Humanity BANNED BANNED

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    Am really asking myself how you can write such a BS.If you have no clue about law i would stop posting such nonsense.
    Maybe you just invented a new method how to make free money.Sell expensiv items at
    ebay.Send an ilegal item with a tracking number which will be hold on customs.
    Since you have a tracking number and claim its not your fault it got picked at customs you hold the money.

    Hey thats a great method to get rich quick........only dumb thing is its total bullshit since he has no trackingnumber which shows successfull delivered which means he never delivered the item to the buyer so he didnt fullfill the contract.

    If he would make something like this on me you can bet i would catch him and make him a $5k bill out of that
     
  17. Security Tester

    Security Tester Regular Member

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    I'm just wondering how the hell you think you know that the seller in question is selling a repicla, and how the hell you think you know customs are holding it. You really have some big balls to randomly start accusing the OP of illegal businesses while it may be very well possible that he is the victim in this case.
     
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  18. Humanity

    Humanity BANNED BANNED

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    Because i'm able to read between the lines.He posted that the buyer said that customs had send it back and he asked to buyer for a tracking number.Everyone knows customs isnt sending anything back but is destroying it after a certain amount of time.So when customs hold his package and didnt let it go into the country what do you think could it be
     
  19. mirrorer

    mirrorer Jr. VIP Jr. VIP

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    Just as BTB said.
    A lawyer & curt will cost him way much more than 250 euros.

    First,he has to win the curt in his own country,then in your country as well in order for him to succeed.(I am not sure if it works exactly like this but this is what I've read in many cases ) This will cost him way much more than 250 euros,no matter where he is from.

    He is just playing his last card with you in order to cheat you.

    Just ignore him and continue business as usual.
    GL
     
  20. Humanity

    Humanity BANNED BANNED

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    Again a statement without value.Why does he need to win a court case in his country first ?
    He just needs to win a single court case and depending on the both countries relation he can choose which country he is going to choose.
    And about costs .....the US isnt the world.In Europe its diffrent