Hello Everyone, I firstly want to say a big thanks to all the users on BHW for helping me cope with the issues that have occurred. Ive spend the whole day looking and reading other threads to find a solution to this problem. My problem started this morning when I received a phone call from eBay. They said they had some issues with my eBay listings they were saying that due to my negative feedback and reports from other users they are in contact with me today. They say that I was selling counterfeit/ unauthentic Mobile phones and have removed my listings until I provide invoices for the items. EBay has now put on hold to 4 of my eBay accounts and restrict me from selling as well as advising me not to relist the item. They have then sent me a email explaining what I need to do next. On the email they are asking for ID as well as invoices for the products that have been sold. I'm unable to provide invoices for the items as they are all refurbished and some rehoused and I was selling them as brand-new. I have bought some from market stall and some from other ebay accounts. which i cannot prove them as brand new. I always started listing at bidding of 0.99p which caused more suspicion. I didn't have much feedback and I'm not worried if they banned me. I'm only worried if this becomes a federal matter or or ask me to refund everybody. The Account that I am using is a personal account and not a stealth account. They have not frozen my PayPal account yet I'm not sure if they will as eBay and PayPal are not to joint any more. I need advice in if I should respond to to eBay or ignore them. I'm not worried if they ban me. I am only concerned if they try to take the money. If I do choose to ignore eBay what can they do? what will they do?. When PayPal put a hold on my funds? please advise thanks in advance.